Rate Limits and Guardrails
In order to provide a reliable service for all of our customers and API load predictability for our device partners, we have a number of rate limits and guardrails in place.
For requests with rate limits, exceeding the limits will result in the corresponding API calls failing with a
429 Too Many Requestsresponse. You will have to retry your request after the appropriate amount of time.
The following rate limits are enforced on a per-device basis:
- 10 ongoing access code creations per minute
- 15 lock requests per minute
- 15 unlock requests per minute