List Unmanaged Devices

Get all unmanaged devices

Returns a list of all unmanaged devices. An unmanaged device has a limited set of visible properties and a subset of supported events. You cannot control an unmanaged device. Any access codes on an unmanaged device are unmanaged. To control an unmanaged device with Seam, convert it to a managed device.

/devices/unmanaged/list

post

Returns a list of all unmanaged devices.

An unmanaged device has a limited set of visible properties and a subset of supported events. You cannot control an unmanaged device. Any access codes on an unmanaged device are unmanaged. To control an unmanaged device with Seam, convert it to a managed device.

Authorizations

Body

customer_idsstring · uuid[]Optional

connected_account_idstring · uuidOptional

ID of the connected account for which you want to list devices.

connected_account_idsstring · uuid[]Optional

Array of IDs of the connected accounts for which you want to list devices.

connect_webview_idstring · uuidOptional

ID of the Connect Webview for which you want to list devices.

device_typeone ofOptional

Device type for which you want to list devices.

string · enumOptional

Device type for smartlocks.

Possible values:

manufacturerstring · enumOptional

Manufacturer for which you want to list devices.

Possible values:

device_idsstring · uuid[]Optional

Array of device IDs for which you want to list devices.

limitnumber · floatOptional

Numerical limit on the number of devices to return.

Default: 500

created_beforestring · date-timeOptional

Timestamp by which to limit returned devices. Returns devices created before this timestamp.

user_identifier_keystringOptional

Your own internal user ID for the user for which you want to list devices.

page_cursorstring | nullableOptional

Identifies the specific page of results to return, obtained from the previous page's next_page_cursor.

unstable_location_idstring · uuid | nullableOptionalDeprecated

space_idstring · uuidOptional

ID of the space for which you want to list devices.

searchstring · min: 1Optional

String for which to search. Filters returned devices to include all records that satisfy a partial match using device_id, display_name, custom_metadata or location.location_name.

Responses

200

application/json

400

Bad Request

401

Unauthorized

post

POST /devices/unmanaged/list HTTP/1.1
Host: connect.getseam.com
Authorization: Bearer API Key
Content-Type: application/json
Accept: */*
Content-Length: 684

{
  "customer_ids": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "connected_account_id": "123e4567-e89b-12d3-a456-426614174000",
  "connected_account_ids": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "connect_webview_id": "123e4567-e89b-12d3-a456-426614174000",
  "device_type": "akuvox_lock",
  "device_types": [
    "akuvox_lock"
  ],
  "manufacturer": "akuvox",
  "device_ids": [
    "123e4567-e89b-12d3-a456-426614174000"
  ],
  "limit": 500,
  "created_before": "2025-06-28T18:32:51.880Z",
  "user_identifier_key": "text",
  "custom_metadata_has": {
    "ANY_ADDITIONAL_PROPERTY": "text"
  },
  "page_cursor": "text",
  "include_if": [
    "can_remotely_unlock"
  ],
  "exclude_if": [
    "can_remotely_unlock"
  ],
  "space_id": "123e4567-e89b-12d3-a456-426614174000",
  "search": "text"
}

{
  "devices": [
    {
      "device_id": "123e4567-e89b-12d3-a456-426614174000",
      "device_type": "akuvox_lock",
      "connected_account_id": "123e4567-e89b-12d3-a456-426614174000",
      "location": {
        "location_name": "text",
        "timezone": "text"
      },
      "capabilities_supported": [
        "access_code"
      ],
      "workspace_id": "123e4567-e89b-12d3-a456-426614174000",
      "errors": [
        {
          "message": "text",
          "is_device_error": false,
          "created_at": "2025-06-28T18:32:51.880Z",
          "error_code": "account_disconnected",
          "is_connected_account_error": true
        }
      ],
      "warnings": [
        {
          "message": "text",
          "created_at": "2025-06-28T18:32:51.880Z",
          "warning_code": "partial_backup_access_code_pool"
        }
      ],
      "created_at": "2025-06-28T18:32:51.880Z",
      "is_managed": false,
      "properties": {
        "accessory_keypad": {
          "is_connected": true,
          "battery": {
            "level": 1
          }
        },
        "online": true,
        "manufacturer": "text",
        "image_url": "https://example.com",
        "image_alt_text": "text",
        "battery_level": 1,
        "battery": {
          "level": 1,
          "status": "critical"
        },
        "online_access_codes_enabled": true,
        "offline_access_codes_enabled": true,
        "model": {
          "can_connect_accessory_keypad": true,
          "display_name": "text",
          "manufacturer_display_name": "text",
          "has_built_in_keypad": true
        }
      },
      "can_remotely_unlock": true,
      "can_remotely_lock": true,
      "can_program_offline_access_codes": true,
      "can_program_online_access_codes": true,
      "can_hvac_heat": true,
      "can_hvac_cool": true,
      "can_hvac_heat_cool": true,
      "can_turn_off_hvac": true,
      "can_simulate_removal": true,
      "can_simulate_connection": true,
      "can_simulate_disconnection": true,
      "can_unlock_with_code": true
    }
  ],
  "ok": true
}

Request

List all unmanaged devices or filter the list of unmanaged devices by including the corresponding filter parameter in the request body.

Request Body Parameters

Parameter

Type

Description

connected_account_id

String Optional

ID of the connected account.

connected_account_ids

String[] Optional

IDs of the connected accounts.

connect_webview_id

String Optional

ID of Connect Webview.

device_type

String Optional

Type of device.

device_types

String[] Optional

Types of devices.

manufacturer

String Optional

Device manufacturer.

device_ids

type: string[] Optional

IDs of the devices to include.

limit

Number Optional

Numerical limit on the number of devices to return.

created_before

String Optional

Date threshold for devices to return. If specified, returns only devices created before the specified date.

user_identifier_key

String Optional

Your own internal user ID for the user by which to filter devices.

custom_metadata_has

JSON object Optional

Set of key:value custom metadata pairs by which you want to filter devices.

Sample Request

seam.devices.unmanaged.list()

# Use GET or POST.
curl -X 'GET' \
  'https://connect.getseam.com/devices/unmanaged/list' \
  -H 'accept: application/json' \
  -H 'Authorization: Bearer ${API_KEY}' \
  -H 'Content-Type: application/json' \
  -d '{}'

await seam.devices.unmanaged.list()

client.unmanaged_devices.list()

seam.UnmanagedDevices.List();

Response

Returns an unmanaged devices array, in which each returned unmanaged device (device) contains the set of applicable device properties. For details, see Devices.

Sample Response

[
  UnmanagedDevice(
    device_id='2339da8d-ce38-4d86-9bb7-573f95af691c',
    device_type='ttlock_lock',
    properties={
      'image_alt_text': 'Placeholder Lock Image',
      'image_url': 'https://connect.getseam.com/assets/images/devices/unknown-lock.png',
      'manufacturer': 'ttlock',
      'model': {
        'accessory_keypad_supported': False,
        'display_name': 'Lock',
        'manufacturer_display_name': 'Ttlock',
        'offline_access_codes_supported': False,
        'online_access_codes_supported': True
      },
      'name': 'Lock 1',
      'online': False
    },
    connected_account_id='1769a182-ec97-4266-ba53-27fdb25d2d96',
    workspace_id='398d80b7-3f96-47c2-b85a-6f8ba21d07be',
    created_at='2023-10-30T08:37:28.852Z',
    errors=[
      {
        'connected_account_id': '1769a182-ec97-4266-ba53-27fdb25d2d96',
        'created_at': '2023-10-31T15:13:58.768Z',
        'error_code': 'account_disconnected',
        'is_connected_account_error': True,
        'message': 'Account Disconnected, you may need to '
          'reconnect the account with a new '
          'webview. This may happen if the '
          'third-party provider triggered an access '
          'token to be revoked (e.g. after a '
          'password change)'
      }
    ],
    warnings=[],
    capabilities_supported=[
      'access_code',
      'lock'
    ],
    is_managed=False
  ),
  ...
]

{
  "devices": [
    {
      "is_managed": false,
      "device_id": "2339da8d-ce38-4d86-9bb7-573f95af691c",
      "device_type": "ttlock_lock",
      "connected_account_id": "1769a182-ec97-4266-ba53-27fdb25d2d96",
      "capabilities_supported": [
        "access_code",
        "lock"
      ],
      "workspace_id": "398d80b7-3f96-47c2-b85a-6f8ba21d07be",
      "created_at": "2023-10-30T08:37:28.852Z",
      "errors": [
        {
          "error_code": "account_disconnected",
          "message": "Account Disconnected, you may need to reconnect the account with a new webview. This may happen if the third-party provider triggered an access token to be revoked (e.g. after a password change)",
          "created_at": "2023-10-31T15:13:58.768Z",
          "connected_account_id": "1769a182-ec97-4266-ba53-27fdb25d2d96",
          "is_connected_account_error": true
        }
      ],
      "warnings": [],
      "properties": {
        "name": "Lock 1",
        "online": false,
        "manufacturer": "ttlock",
        "image_url": "https://connect.getseam.com/assets/images/devices/unknown-lock.png",
        "image_alt_text": "Placeholder Lock Image",
        "model": {
          "display_name": "Lock",
          "manufacturer_display_name": "Ttlock",
          "accessory_keypad_supported": false,
          "offline_access_codes_supported": false,
          "online_access_codes_supported": true
        }
      }
    },
    ...
  ],
  "ok": true
}

[
  {
    is_managed: false,
    device_id: '2339da8d-ce38-4d86-9bb7-573f95af691c',
    device_type: 'ttlock_lock',
    connected_account_id: '1769a182-ec97-4266-ba53-27fdb25d2d96',
    capabilities_supported: [
      'access_code',
      'lock'
    ],
    workspace_id: '398d80b7-3f96-47c2-b85a-6f8ba21d07be',
    created_at: '2023-10-30T08:37:28.852Z',
    errors: [ [Object] ],
    warnings: [],
    properties: {
      name: 'Lock 1',
      online: false,
      manufacturer: 'ttlock',
      image_url: 'https://connect.getseam.com/assets/images/devices/unknown-lock.png',
      image_alt_text: 'Placeholder Lock Image',
      model: [Object]
    }
  },
  ...
]

[
  <Seam::UnmanagedDevice:0x00438
    is_managed=false
    device_id="882dd63f-db9b-4210-bac2-68372aa0aff7"
    device_type="august_lock"
    connected_account_id="f72442d2-2c16-4e3f-9882-6bff21828b1b"
    capabilities_supported=[
      "access_code",
      "lock"
    ]
    workspace_id="398d80b7-3f96-47c2-b85a-6f8ba21d07be"
    created_at=2023-10-28 09:13:08.836 UTC
    errors=[]
    warnings=[]
    properties={
      "name"=>"GARAGE",
      "online"=>true,
      "manufacturer"=>"august",
      "image_url"=> "https://connect.getseam.com/assets/images/devices/august_wifi-smart-lock-3rd-gen_silver_front.png",
      "image_alt_text"=>"August Wifi Smart Lock 3rd Gen, Silver, Front",
      "model"=>{
        "display_name"=>"Lock",
        "manufacturer_display_name"=>"August",
        "accessory_keypad_supported"=>true,
        "offline_access_codes_supported"=>false,
        "online_access_codes_supported"=>true
      }
    }
  >,
  ...
]

{
  "device_id": "2339da8d-ce38-4d86-9bb7-573f95af691c",
  "device_type": "ttlock_lock",
  "connected_account_id": "1769a182-ec97-4266-ba53-27fdb25d2d96",
  "capabilities_supported": [
    "access_code",
    "lock"
  ],
  "workspace_id": "398d80b7-3f96-47c2-b85a-6f8ba21d07be",
  "errors": [
    {
      "error_code": "account_disconnected",
      "message": "Account Disconnected, you may need to reconnect the account with a new webview. This may happen if the third-party provider triggered an access token to be revoked (e.g. after a password change)"
    }
  ],
  "warnings": [],
  "created_at": "2023-10-30T08:37:28.852Z",
  "properties": {
    "name": "Lock 1",
    "manufacturer": "ttlock",
    "image_url": "https://connect.getseam.com/assets/images/devices/unknown-lock.png",
    "image_alt_text": "Placeholder Lock Image",
    "model": {
      "display_name": "Lock",
      "manufacturer_display_name": "Ttlock"
    }
  }
}
...

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