Unmanaged Devices

The unmanaged_device Object

• Properties

• unmanaged_device.properties

• Errors

• Warnings

• Events

• Endpoints

Represents an unmanaged device. An unmanaged device has a limited set of visible properties and a subset of supported events. You cannot control an unmanaged device. Any access codes on an unmanaged device are unmanaged. To control an unmanaged device with Seam, convert it to a managed device.

Unmanaged Device

An unmanaged device resource.

{
  "can_program_offline_access_codes": false,
  "can_program_online_access_codes": true,
  "can_remotely_lock": true,
  "can_remotely_unlock": true,
  "can_simulate_connection": false,
  "can_simulate_disconnection": true,
  "can_simulate_removal": true,
  "capabilities_supported": ["access_code", "lock"],
  "connected_account_id": "c1a3967f-24a1-4220-a9c7-7fa97c1d5603",
  "created_at": "2025-06-16T16:54:17.946342Z",
  "device_id": "f4f40e75-86fc-4896-b958-e1c7e092b2cf",
  "device_type": "schlage_lock",
  "errors": [],
  "is_managed": false,
  "location": { "location_name": "Front Door", "timezone": "America/New_York" },
  "custom_metadata": { "id": "internalId1" },
  "properties": {
    "accessory_keypad": { "battery": { "level": 1 }, "is_connected": true },
    "battery": { "level": 1, "status": "full" },
    "battery_level": 1,
    "image_alt_text": "Schlage Sense Smart Deadbolt with Camelot Trim, Front",
    "image_url": "https://connect.getseam.com/_next/image?url=https://connect.getseam.com/assets/images/devices/schlage_sense-smart-deadbolt-with-camelot-trim_front.png&q=75&w=128",
    "manufacturer": "schlage",
    "model": {
      "accessory_keypad_supported": true,
      "can_connect_accessory_keypad": true,
      "display_name": "Front Door",
      "has_built_in_keypad": false,
      "manufacturer_display_name": "Schlage",
      "offline_access_codes_supported": false,
      "online_access_codes_supported": true
    },
    "name": "Front Door",
    "offline_access_codes_enabled": false,
    "online": true,
    "online_access_codes_enabled": true
  },
  "warnings": [],
  "workspace_id": "3cd6ba1c-8a60-4c24-b487-07bf6c0b755b"
}

---

Properties

can_hvac_cool Boolean

---

can_hvac_heat Boolean

---

can_hvac_heat_cool Boolean

---

can_program_offline_access_codes Boolean

---

can_program_online_access_codes Boolean

---

can_program_thermostat_programs_as_different_each_day Boolean

---

can_program_thermostat_programs_as_same_each_day Boolean

---

can_program_thermostat_programs_as_weekday_weekend Boolean

---

can_remotely_lock Boolean

---

can_remotely_unlock Boolean

---

can_run_thermostat_programs Boolean

---

can_simulate_connection Boolean

---

can_simulate_disconnection Boolean

---

can_simulate_hub_connection Boolean

---

can_simulate_hub_disconnection Boolean

---

can_simulate_paid_subscription Boolean

---

can_simulate_removal Boolean

---

can_turn_off_hvac Boolean

---

can_unlock_with_code Boolean

---

capabilities_supported List of Enums

Collection of capabilities that the device supports when connected to Seam. Values are access_code, which indicates that the device can manage and utilize digital PIN codes for secure access; lock, which indicates that the device controls a door locking mechanism, enabling the remote opening and closing of doors and other entry points; noise_detection, which indicates that the device supports monitoring and responding to ambient noise levels; thermostat, which indicates that the device can regulate and adjust indoor temperatures; battery, which indicates that the device can manage battery life and health; and phone, which indicates that the device is a mobile device, such as a smartphone. Important: Superseded by capability flags.

---

connected_account_id UUID

Unique identifier for the account associated with the device.

---

created_at Datetime

Date and time at which the device object was created.

---

custom_metadata Record

Set of key:value pairs. Adding custom metadata to a resource, such as a Connect Webview, connected account, or device, enables you to store custom information, like customer details or internal IDs from your application.

---

device_id UUID

ID of the device.

---

device_type Enum

Type of the device.

Enum values

• akuvox_lock

• august_lock

• brivo_access_point

• butterflymx_panel

• avigilon_alta_entry

• doorking_lock

• genie_door

• igloo_lock

• linear_lock

• lockly_lock

• kwikset_lock

• nuki_lock

• salto_lock

• schlage_lock

• seam_relay

• smartthings_lock

• wyze_lock

• yale_lock

• two_n_intercom

• controlbyweb_device

• ttlock_lock

• igloohome_lock

• hubitat_lock

• four_suites_door

• dormakaba_oracode_door

• tedee_lock

• akiles_lock

• ultraloq_lock

• korelock_lock

• keynest_key

• noiseaware_activity_zone

• minut_sensor

• ecobee_thermostat

• nest_thermostat

• honeywell_resideo_thermostat

• tado_thermostat

• sensi_thermostat

• smartthings_thermostat

• ios_phone

• android_phone

---

errors List of Objects

Array of errors associated with the device. Each error object within the array contains two fields: error_code and message. error_code is a string that uniquely identifies the type of error, enabling quick recognition and categorization of the issue. message provides a more detailed description of the error, offering insights into the issue and potentially how to rectify it.

The specific structure of each object in this list depends on the value of its error_code field.

Variants:

account_disconnected

Indicates that the account is disconnected.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• account_disconnected

---

is_connected_account_error Boolean

Indicates that the error is a connected account error.

---

is_device_error Boolean

Indicates that the error is not a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

salto_ks_subscription_limit_exceeded

Indicates that the Salto site user limit has been reached.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• salto_ks_subscription_limit_exceeded

---

is_connected_account_error Boolean

Indicates that the error is a connected account error.

---

is_device_error Boolean

Indicates that the error is not a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_offline

Indicates that the device is offline.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• device_offline

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_removed

Indicates that the device has been removed.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• device_removed

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

hub_disconnected

Indicates that the hub is disconnected.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• hub_disconnected

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_disconnected

Indicates that the device is disconnected.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• device_disconnected

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

empty_backup_access_code_pool

Indicates that the backup access code pool is empty.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• empty_backup_access_code_pool

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

august_lock_not_authorized

Indicates that the user is not authorized to use the August lock.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• august_lock_not_authorized

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

august_lock_missing_bridge

Indicates that the lock is not connected to a bridge.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• august_lock_missing_bridge

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

ttlock_lock_not_paired_to_gateway

Indicates that the lock is not paired with a gateway.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• ttlock_lock_not_paired_to_gateway

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

missing_device_credentials

Indicates that device credentials are missing.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• missing_device_credentials

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

auxiliary_heat_running

Indicates that the auxiliary heat is running.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• auxiliary_heat_running

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

subscription_required

Indicates that a subscription is required to connect.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• subscription_required

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

lockly_missing_wifi_bridge

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• lockly_missing_wifi_bridge

---

is_device_error Boolean

Indicates that the error is a device error.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

created_at Datetime

Date and time at which Seam created the error.

---

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

• bridge_disconnected

---

is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.

---

is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.

---

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

---

is_managed Boolean

---

warnings List of Objects

Array of warnings associated with the device. Each warning object within the array contains two fields: warning_code and message. warning_code is a string that uniquely identifies the type of warning, enabling quick recognition and categorization of the issue. message provides a more detailed description of the warning, offering insights into the issue and potentially how to rectify it.

The specific structure of each object in this list depends on the value of its warning_code field.

Variants:

partial_backup_access_code_pool

Indicates that the backup access code is unhealthy.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• partial_backup_access_code_pool

many_active_backup_codes

Indicates that there are too many backup codes.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• many_active_backup_codes

wyze_device_missing_gateway

Indicates that the Wyze Lock is not connected to a gateway.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• wyze_device_missing_gateway

third_party_integration_detected

Indicates that a third-party integration has been detected.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• third_party_integration_detected

ttlock_lock_gateway_unlocking_not_enabled

Indicates that the Remote Unlock feature is not enabled in the settings."

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• ttlock_lock_gateway_unlocking_not_enabled

ttlock_weak_gateway_signal

Indicates that the gateway signal is weak.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• ttlock_weak_gateway_signal

power_saving_mode

Indicates that the device is in power saving mode and may have limited functionality.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• power_saving_mode

temperature_threshold_exceeded

Indicates that the temperature threshold has been exceeded.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• temperature_threshold_exceeded

device_communication_degraded

Indicates that the device appears to be unresponsive.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• device_communication_degraded

scheduled_maintenance_window

Indicates that a scheduled maintenance window has been detected.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• scheduled_maintenance_window

device_has_flaky_connection

Indicates that the device has a flaky connection.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• device_has_flaky_connection

salto_ks_office_mode

Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• salto_ks_office_mode

salto_ks_privacy_mode

Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• salto_ks_privacy_mode

salto_ks_subscription_limit_almost_reached

Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• salto_ks_subscription_limit_almost_reached

unknown_issue_with_phone

Indicates that an unknown issue occurred while syncing the state of the phone with the provider. This issue may affect the proper functioning of the phone.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• unknown_issue_with_phone

lockly_time_zone_not_configured

Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• lockly_time_zone_not_configured

ultraloq_time_zone_unknown

Indicates that Seam does not know the time zone of the Ultraloq device. Set a time zone to enable time-bound access codes.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• ultraloq_time_zone_unknown

hub_required_for_additional_capabilities

Indicates that a hub or relay must be connected to unlock additional capabilities such as remote unlock.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• hub_required_for_additional_capabilities

keynest_unsupported_locker

Indicates that the key is in a locker that does not support the access codes API.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• keynest_unsupported_locker

accessory_keypad_setup_required

Indicates that the accessory keypad exists, but is not linked to the Igloohome Bridge. Online access code programming will fail until the keypad is linked to the Igloohome Bridge in the Igloohome app.

created_at Datetime

Date and time at which Seam created the warning.

---

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

---

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

• accessory_keypad_setup_required

---

workspace_id UUID

Unique identifier for the Seam workspace associated with the device.

---

Hardware

location Object

Location information for the device.

Child Properties

• location_name String

  Name of the device location.

• timezone String

  Time zone of the device location.

---

unmanaged_device.properties

model Object

Device model-related properties.

Child Properties

• accessory_keypad_supported Boolean

Deprecated. use device.properties.model.can_connect_accessory_keypad

• can_connect_accessory_keypad Boolean

  Indicates whether the device can connect a accessory keypad.

• display_name String

  Display name of the device model.

• has_built_in_keypad Boolean

  Indicates whether the device has a built in accessory keypad.

• manufacturer_display_name String

  Display name that corresponds to the manufacturer-specific terminology for the device.

• offline_access_codes_supported Boolean

Deprecated. use device.can_program_offline_access_codes.

• online_access_codes_supported Boolean

Deprecated. use device.can_program_online_access_codes.

---

name String

Name of the device.

Deprecated. use device.display_name instead

---

online Boolean

Indicates whether the device is online.

---

access codes

offline_access_codes_enabled Boolean

Indicates whether it is currently possible to use offline access codes for the device.

Deprecated. use device.can_program_offline_access_codes

---

online_access_codes_enabled Boolean

Indicates whether it is currently possible to use online access codes for the device.

Deprecated. use device.can_program_online_access_codes

---

hardware

accessory_keypad Object

Accessory keypad properties and state.

Child Properties

• battery Object

  Keypad battery properties.

• battery.level Number

• is_connected Boolean

  Indicates if an accessory keypad is connected to the device.

---

battery Object

Represents the current status of the battery charge level.

Child Properties

• level Number

  Battery charge level as a value between 0 and 1, inclusive.

• status Enum

  Represents the current status of the battery charge level. Values are critical, which indicates an extremely low level, suggesting imminent shutdown or an urgent need for charging; low, which signifies that the battery is under the preferred threshold and should be charged soon; good, which denotes a satisfactory charge level, adequate for normal use without the immediate need for recharging; and full, which represents a battery that is fully charged, providing the maximum duration of usage.

---

battery_level Number

Indicates the battery level of the device as a decimal value between 0 and 1, inclusive.

---

image_alt_text String

Alt text for the device image.

---

image_url String

Image URL for the device.

---

manufacturer String

Manufacturer of the device. When a device, such as a smart lock, is connected through a smart hub, the manufacturer of the device might be different from that of the smart hub.

---

Errors

account_disconnected

Indicates that the account is disconnected.

---

bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

---

device_disconnected

Indicates that the device is disconnected.

---

device_offline

Indicates that the device is offline.

---

device_removed

Indicates that the device has been removed.

---

hub_disconnected

Indicates that the hub is disconnected.

---

lockly_missing_wifi_bridge

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.

---

missing_device_credentials

Indicates that device credentials are missing.

---

subscription_required

Indicates that a subscription is required to connect.

---

ttlock_lock_not_paired_to_gateway

Indicates that the lock is not paired with a gateway.

---

Access Codes

empty_backup_access_code_pool

Indicates that the backup access code pool is empty.

---

Locks

august_lock_missing_bridge

Indicates that the lock is not connected to a bridge.

---

august_lock_not_authorized

Indicates that the user is not authorized to use the August lock.

---

salto_ks_subscription_limit_exceeded

Indicates that the Salto site user limit has been reached.

---

Thermostats

auxiliary_heat_running

Indicates that the auxiliary heat is running.

---

Warnings

device_communication_degraded

Indicates that the device appears to be unresponsive.

---

device_has_flaky_connection

Indicates that the device has a flaky connection.

---

lockly_time_zone_not_configured

Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected.

---

salto_ks_subscription_limit_almost_reached

Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site.

---

scheduled_maintenance_window

Indicates that a scheduled maintenance window has been detected.

---

third_party_integration_detected

Indicates that a third-party integration has been detected.

---

ttlock_weak_gateway_signal

Indicates that the gateway signal is weak.

---

ultraloq_time_zone_unknown

Indicates that Seam does not know the time zone of the Ultraloq device. Set a time zone to enable time-bound access codes.

---

wyze_device_missing_gateway

Indicates that the Wyze Lock is not connected to a gateway.

---

Access Codes

many_active_backup_codes

Indicates that there are too many backup codes.

---

partial_backup_access_code_pool

Indicates that the backup access code is unhealthy.

---

salto_ks_office_mode

Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors.

---

salto_ks_privacy_mode

Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors.

---

Locks

accessory_keypad_setup_required

Indicates that the accessory keypad exists, but is not linked to the Igloohome Bridge. Online access code programming will fail until the keypad is linked to the Igloohome Bridge in the Igloohome app.

---

hub_required_for_additional_capabilities

Indicates that a hub or relay must be connected to unlock additional capabilities such as remote unlock.

---

keynest_unsupported_locker

Indicates that the key is in a locker that does not support the access codes API.

---

power_saving_mode

Indicates that the device is in power saving mode and may have limited functionality.

---

ttlock_lock_gateway_unlocking_not_enabled

Indicates that the Remote Unlock feature is not enabled in the settings."

---

Phones

unknown_issue_with_phone

Indicates that an unknown issue occurred while syncing the state of the phone with the provider. This issue may affect the proper functioning of the phone.

---

Thermostats

temperature_threshold_exceeded

Indicates that the temperature threshold has been exceeded.

---

Events

device.unmanaged.converted_to_managed

An unmanaged device was successfully converted to a managed device.

Properties

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

event_id UUID

ID of the event.

event_type Enum

Value: device.unmanaged.converted_to_managed

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

---

device.unmanaged.connected

The status of an unmanaged device changed from offline to online. That is, the device.properties.online property changed from false to true.

Properties

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

event_id UUID

ID of the event.

event_type Enum

Value: device.unmanaged.connected

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

---

device.unmanaged.disconnected

The status of an unmanaged device changed from online to offline. That is, the device.properties.online property changed from true to false.

Properties

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

error_code Enum

Error code associated with the disconnection event, if any.

event_id UUID

ID of the event.

event_type Enum

Value: device.unmanaged.disconnected

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

---

Endpoints

/devices/unmanaged/get

Returns a specified unmanaged device.

/devices/unmanaged/list

Returns a list of all unmanaged devices.

/devices/unmanaged/update

Updates a specified unmanaged device. To convert an unmanaged device to managed, set is_managed to true.