# Unmanaged Devices ## The unmanaged\_device Object * [Properties](#properties) * [unmanaged\_device.properties](#unmanaged_device.properties) * [Errors](#errors) * [Warnings](#warnings) * [Events](#events) * [Endpoints](#endpoints) Represents an [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices). An unmanaged device has a limited set of visible properties and a subset of supported events. You cannot control an unmanaged device. Any [access codes](https://docs.seam.co/latest/capability-guides/smart-locks/access-codes/migrating-existing-access-codes) on an unmanaged device are unmanaged. To control an unmanaged device with Seam, [convert it to a managed device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices#convert-an-unmanaged-device-to-managed). {% tabs %} {% tab title="Unmanaged Device" %} An unmanaged device resource. ```json { "can_program_offline_access_codes": false, "can_program_online_access_codes": true, "can_remotely_lock": true, "can_remotely_unlock": true, "can_simulate_connection": false, "can_simulate_disconnection": true, "can_simulate_removal": true, "capabilities_supported": ["access_code", "lock"], "connected_account_id": "c1a3967f-24a1-4220-a9c7-7fa97c1d5603", "created_at": "2025-06-16T16:54:17.946342Z", "device_id": "f4f40e75-86fc-4896-b958-e1c7e092b2cf", "device_type": "schlage_lock", "errors": [], "is_managed": false, "location": { "location_name": "Front Door", "timezone": "America/New_York" }, "custom_metadata": { "id": "internalId1" }, "properties": { "accessory_keypad": { "battery": { "level": 1 }, "is_connected": true }, "battery": { "level": 1, "status": "full" }, "battery_level": 1, "image_alt_text": "Schlage Sense Smart Deadbolt with Camelot Trim, Front", "image_url": "https://connect.getseam.com/_next/image?url=https://connect.getseam.com/assets/images/devices/schlage_sense-smart-deadbolt-with-camelot-trim_front.png&q=75&w=128", "manufacturer": "schlage", "model": { "accessory_keypad_supported": true, "can_connect_accessory_keypad": true, "display_name": "Front Door", "has_built_in_keypad": false, "manufacturer_display_name": "Schlage", "offline_access_codes_supported": false, "online_access_codes_supported": true }, "name": "Front Door", "offline_access_codes_enabled": false, "online": true, "online_access_codes_enabled": true }, "warnings": [], "workspace_id": "3cd6ba1c-8a60-4c24-b487-07bf6c0b755b" } ``` {% endtab %} {% endtabs %} *** ## Properties **`can_configure_auto_lock`** *Boolean* *** **`can_hvac_cool`** *Boolean* *** **`can_hvac_heat`** *Boolean* *** **`can_hvac_heat_cool`** *Boolean* *** **`can_program_offline_access_codes`** *Boolean* *** **`can_program_online_access_codes`** *Boolean* *** **`can_program_thermostat_programs_as_different_each_day`** *Boolean* *** **`can_program_thermostat_programs_as_same_each_day`** *Boolean* *** **`can_program_thermostat_programs_as_weekday_weekend`** *Boolean* *** **`can_remotely_lock`** *Boolean* *** **`can_remotely_unlock`** *Boolean* *** **`can_run_thermostat_programs`** *Boolean* *** **`can_simulate_connection`** *Boolean* *** **`can_simulate_disconnection`** *Boolean* *** **`can_simulate_hub_connection`** *Boolean* *** **`can_simulate_hub_disconnection`** *Boolean* *** **`can_simulate_paid_subscription`** *Boolean* *** **`can_simulate_removal`** *Boolean* *** **`can_turn_off_hvac`** *Boolean* *** **`can_unlock_with_code`** *Boolean* *** **`capabilities_supported`** *List* *of Enums* Collection of capabilities that the device supports when connected to Seam. Values are `access_code`, which indicates that the device can manage and utilize digital PIN codes for secure access; `lock`, which indicates that the device controls a door locking mechanism, enabling the remote opening and closing of doors and other entry points; `noise_detection`, which indicates that the device supports monitoring and responding to ambient noise levels; `thermostat`, which indicates that the device can regulate and adjust indoor temperatures; `battery`, which indicates that the device can manage battery life and health; and `phone`, which indicates that the device is a mobile device, such as a smartphone. **Important:** Superseded by [capability flags](https://docs.seam.co/latest/capability-guides/device-and-system-capabilities#capability-flags). *** **`connected_account_id`** *UUID* Unique identifier for the account associated with the device. *** **`created_at`** *Datetime* Date and time at which the device object was created. *** **`custom_metadata`** *Record* Set of key:value pairs. Adding custom metadata to a resource, such as a [Connect Webview](https://docs.seam.co/latest/core-concepts/connect-webviews/attaching-custom-data-to-the-connect-webview), [connected account](https://docs.seam.co/latest/core-concepts/connected-accounts/adding-custom-metadata-to-a-connected-account), or [device](https://docs.seam.co/latest/core-concepts/devices/adding-custom-metadata-to-a-device), enables you to store custom information, like customer details or internal IDs from your application. *** **`device_id`** *UUID* ID of the device. *** **`device_type`** *Enum* Type of the device.
Enum values * `akuvox_lock` * `august_lock` * `brivo_access_point` * `butterflymx_panel` * `avigilon_alta_entry` * `doorking_lock` * `genie_door` * `igloo_lock` * `linear_lock` * `lockly_lock` * `kwikset_lock` * `nuki_lock` * `salto_lock` * `schlage_lock` * `smartthings_lock` * `wyze_lock` * `yale_lock` * `two_n_intercom` * `controlbyweb_device` * `ttlock_lock` * `igloohome_lock` * `four_suites_door` * `dormakaba_oracode_door` * `tedee_lock` * `akiles_lock` * `ultraloq_lock` * `korelock_lock` * `keynest_key` * `noiseaware_activity_zone` * `minut_sensor` * `ecobee_thermostat` * `nest_thermostat` * `honeywell_resideo_thermostat` * `tado_thermostat` * `sensi_thermostat` * `smartthings_thermostat` * `ios_phone` * `android_phone` * `ring_camera`
*** [**`errors`**](#errors) *List* *of Objects* Array of errors associated with the device. Each error object within the array contains two fields: `error_code` and `message`. `error_code` is a string that uniquely identifies the type of error, enabling quick recognition and categorization of the issue. `message` provides a more detailed description of the error, offering insights into the issue and potentially how to rectify it. The specific structure of each object in this list depends on the value of its `error_code` field. Variants:
account_disconnected Indicates that the account is disconnected. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `account_disconnected` *** **`is_connected_account_error`** *Boolean* Indicates that the error is a [connected account](https://docs.seam.co/latest/api/connected_accounts) error. *** **`is_device_error`** *Boolean* Indicates that the error is not a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
salto_ks_subscription_limit_exceeded Indicates that the Salto site user limit has been reached. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `salto_ks_subscription_limit_exceeded` *** **`is_connected_account_error`** *Boolean* Indicates that the error is a [connected account](https://docs.seam.co/latest/api/connected_accounts) error. *** **`is_device_error`** *Boolean* Indicates that the error is not a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
device_offline Indicates that the device is offline. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `device_offline` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
device_removed Indicates that the device has been removed. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `device_removed` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
hub_disconnected Indicates that the hub is disconnected. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `hub_disconnected` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
device_disconnected Indicates that the device is disconnected. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `device_disconnected` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
empty_backup_access_code_pool Indicates that the [backup access code pool](https://docs.seam.co/latest/capability-guides/smart-locks/access-codes/backup-access-codes) is empty. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `empty_backup_access_code_pool` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
august_lock_not_authorized Indicates that the user is not authorized to use the August lock. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `august_lock_not_authorized` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
august_lock_missing_bridge Indicates that the lock is not connected to a bridge. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `august_lock_missing_bridge` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
ttlock_lock_not_paired_to_gateway Indicates that the lock is not paired with a gateway. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `ttlock_lock_not_paired_to_gateway` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
missing_device_credentials Indicates that device credentials are missing. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `missing_device_credentials` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
auxiliary_heat_running Indicates that the auxiliary heat is running. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `auxiliary_heat_running` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
subscription_required Indicates that a subscription is required to connect. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `subscription_required` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
lockly_missing_wifi_bridge Indicates that the Lockly lock is not connected to a Wi-Fi bridge. **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `lockly_missing_wifi_bridge` *** **`is_device_error`** *Boolean* Indicates that the error is a device error. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
bridge_disconnected Indicates that the Seam API cannot communicate with [Seam Bridge](https://docs.seam.co/latest/capability-guides/seam-bridge), for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also [Troubleshooting Your Access Control System](https://docs.seam.co/latest/capability-guides/access-systems/troubleshooting-your-access-control-system#acs_system.errors.seam_bridge_disconnected). **`created_at`** *Datetime* Date and time at which Seam created the error. *** **`error_code`** *Enum* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. Enum values: * `bridge_disconnected` *** **`is_bridge_error`** *Boolean* Indicates whether the error is related to [Seam Bridge](https://docs.seam.co/latest/capability-guides/seam-bridge). *** **`is_connected_account_error`** *Boolean* Indicates whether the error is related specifically to the connected account. *** **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it.
*** **`is_managed`** *Boolean* *** [**`warnings`**](#warnings) *List* *of Objects* Array of warnings associated with the device. Each warning object within the array contains two fields: `warning_code` and `message`. `warning_code` is a string that uniquely identifies the type of warning, enabling quick recognition and categorization of the issue. `message` provides a more detailed description of the warning, offering insights into the issue and potentially how to rectify it. The specific structure of each object in this list depends on the value of its `warning_code` field. Variants:
partial_backup_access_code_pool Indicates that the backup access code is unhealthy. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `partial_backup_access_code_pool`
many_active_backup_codes Indicates that there are too many backup codes. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `many_active_backup_codes`
wyze_device_missing_gateway Indicates that the Wyze Lock is not connected to a gateway. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `wyze_device_missing_gateway`
third_party_integration_detected Indicates that a third-party integration has been detected. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `third_party_integration_detected`
ttlock_lock_gateway_unlocking_not_enabled Indicates that the Remote Unlock feature is not enabled in the settings." **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `ttlock_lock_gateway_unlocking_not_enabled`
ttlock_weak_gateway_signal Indicates that the gateway signal is weak. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `ttlock_weak_gateway_signal`
power_saving_mode Indicates that the device is in power saving mode and may have limited functionality. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `power_saving_mode`
temperature_threshold_exceeded Indicates that the temperature threshold has been exceeded. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `temperature_threshold_exceeded`
device_communication_degraded Indicates that the device appears to be unresponsive. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `device_communication_degraded`
scheduled_maintenance_window Indicates that a scheduled maintenance window has been detected. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `scheduled_maintenance_window`
device_has_flaky_connection Indicates that the device has a flaky connection. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `device_has_flaky_connection`
salto_ks_office_mode Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `salto_ks_office_mode`
salto_ks_privacy_mode Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `salto_ks_privacy_mode`
salto_ks_subscription_limit_almost_reached Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `salto_ks_subscription_limit_almost_reached`
unknown_issue_with_phone Indicates that an unknown issue occurred while syncing the state of the phone with the provider. This issue may affect the proper functioning of the phone. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `unknown_issue_with_phone`
lockly_time_zone_not_configured Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `lockly_time_zone_not_configured`
ultraloq_time_zone_unknown Indicates that Seam does not know the time zone of the Ultraloq device. Set a time zone to enable time-bound access codes. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `ultraloq_time_zone_unknown`
two_n_device_missing_timezone Indicates that the 2N device does not have a time zone configured. Configure a time zone on the device to enable access codes. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `two_n_device_missing_timezone`
hub_required_for_additional_capabilities Indicates that a hub or relay must be connected to unlock additional capabilities such as remote unlock. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `hub_required_for_additional_capabilities`
keynest_unsupported_locker Indicates that the key is in a locker that does not support the access codes API. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `keynest_unsupported_locker`
accessory_keypad_setup_required Indicates that the accessory keypad exists, but is not linked to the Igloohome Bridge. Online access code programming will fail until the keypad is linked to the Igloohome Bridge in the Igloohome app. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `accessory_keypad_setup_required`
unreliable_online_status Indicates that the device may optimistically be reported as online because the provider does not reliably report its online status. **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `unreliable_online_status`
max_access_codes_reached Indicates that the device has reached its maximum number of active access codes. Delete existing codes before creating new ones. **`active_access_code_count`** *Number* Number of active access codes on the device when the warning was set. *** **`created_at`** *Datetime* Date and time at which Seam created the warning. *** **`max_active_access_code_count`** *Number* Maximum number of active access codes supported by the device. *** **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. *** **`warning_code`** *Enum* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. Enum values: * `max_access_codes_reached`
*** **`workspace_id`** *UUID* Unique identifier for the Seam workspace associated with the device. *** ## Hardware **`location`** *Object* Location information for the device.
Child Properties * **`location_name`** *String* Name of the device location. * **`time_zone`** *String* Time zone of the device location. * **`timezone`** *String* Time zone of the device location. {% hint style="warning" %} **Deprecated**. Use `time_zone` instead. {% endhint %}
*** ## unmanaged\_device.properties **`model`** *Object* Device model-related properties.
Child Properties * **`accessory_keypad_supported`** *Boolean* {% hint style="warning" %} **Deprecated**. use device.properties.model.can\_connect\_accessory\_keypad {% endhint %} * **`can_connect_accessory_keypad`** *Boolean* Indicates whether the device can connect a accessory keypad. * **`display_name`** *String* Display name of the device model. * **`has_built_in_keypad`** *Boolean* Indicates whether the device has a built in accessory keypad. * **`manufacturer_display_name`** *String* Display name that corresponds to the manufacturer-specific terminology for the device. * **`offline_access_codes_supported`** *Boolean* {% hint style="warning" %} **Deprecated**. use device.can\_program\_offline\_access\_codes. {% endhint %} * **`online_access_codes_supported`** *Boolean* {% hint style="warning" %} **Deprecated**. use device.can\_program\_online\_access\_codes. {% endhint %}
*** **`name`** *String* Name of the device. {% hint style="warning" %} **Deprecated**. use device.display\_name instead {% endhint %} *** **`online`** *Boolean* Indicates whether the device is online. *** ## access codes **`offline_access_codes_enabled`** *Boolean* Indicates whether it is currently possible to use offline access codes for the device. {% hint style="warning" %} **Deprecated**. use device.can\_program\_offline\_access\_codes {% endhint %} *** **`online_access_codes_enabled`** *Boolean* Indicates whether it is currently possible to use online access codes for the device. {% hint style="warning" %} **Deprecated**. use device.can\_program\_online\_access\_codes {% endhint %} *** ## hardware **`accessory_keypad`** *Object* Accessory keypad properties and state.
Child Properties * **`battery`** *Object* Keypad battery properties. * **`battery.level`** *Number* * **`is_connected`** *Boolean* Indicates if an accessory keypad is connected to the device.
*** **`battery`** *Object* Represents the current status of the battery charge level.
Child Properties * **`level`** *Number* Battery charge level as a value between 0 and 1, inclusive. * **`status`** *Enum* Represents the current status of the battery charge level. Values are `critical`, which indicates an extremely low level, suggesting imminent shutdown or an urgent need for charging; `low`, which signifies that the battery is under the preferred threshold and should be charged soon; `good`, which denotes a satisfactory charge level, adequate for normal use without the immediate need for recharging; and `full`, which represents a battery that is fully charged, providing the maximum duration of usage.
*** **`battery_level`** *Number* Indicates the battery level of the device as a decimal value between 0 and 1, inclusive. *** **`image_alt_text`** *String* Alt text for the device image. *** **`image_url`** *String* Image URL for the device. *** **`manufacturer`** *String* Manufacturer of the device. When a device, such as a smart lock, is connected through a smart hub, the manufacturer of the device might be different from that of the smart hub. *** ## Errors **`account_disconnected`** Indicates that the account is disconnected. *** **`bridge_disconnected`** Indicates that the Seam API cannot communicate with [Seam Bridge](https://docs.seam.co/latest/capability-guides/seam-bridge), for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also [Troubleshooting Your Access Control System](https://docs.seam.co/latest/capability-guides/access-systems/troubleshooting-your-access-control-system#acs_system.errors.seam_bridge_disconnected). *** **`device_disconnected`** Indicates that the device is disconnected. *** **`device_offline`** Indicates that the device is offline. *** **`device_removed`** Indicates that the device has been removed. *** **`hub_disconnected`** Indicates that the hub is disconnected. *** **`lockly_missing_wifi_bridge`** Indicates that the Lockly lock is not connected to a Wi-Fi bridge. *** **`missing_device_credentials`** Indicates that device credentials are missing. *** **`subscription_required`** Indicates that a subscription is required to connect. *** **`ttlock_lock_not_paired_to_gateway`** Indicates that the lock is not paired with a gateway. *** ### Access Codes **`empty_backup_access_code_pool`** Indicates that the [backup access code pool](https://docs.seam.co/latest/capability-guides/smart-locks/access-codes/backup-access-codes) is empty. *** ### Locks **`august_lock_missing_bridge`** Indicates that the lock is not connected to a bridge. *** **`august_lock_not_authorized`** Indicates that the user is not authorized to use the August lock. *** **`salto_ks_subscription_limit_exceeded`** Indicates that the Salto site user limit has been reached. *** ### Thermostats **`auxiliary_heat_running`** Indicates that the auxiliary heat is running. *** ## Warnings **`device_communication_degraded`** Indicates that the device appears to be unresponsive. *** **`device_has_flaky_connection`** Indicates that the device has a flaky connection. *** **`lockly_time_zone_not_configured`** Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected. *** **`salto_ks_subscription_limit_almost_reached`** Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site. *** **`scheduled_maintenance_window`** Indicates that a scheduled maintenance window has been detected. *** **`third_party_integration_detected`** Indicates that a third-party integration has been detected. *** **`ttlock_weak_gateway_signal`** Indicates that the gateway signal is weak. *** **`two_n_device_missing_timezone`** Indicates that the 2N device does not have a time zone configured. Configure a time zone on the device to enable access codes. *** **`ultraloq_time_zone_unknown`** Indicates that Seam does not know the time zone of the Ultraloq device. Set a time zone to enable time-bound access codes. *** **`wyze_device_missing_gateway`** Indicates that the Wyze Lock is not connected to a gateway. *** ### Access Codes **`many_active_backup_codes`** Indicates that there are too many backup codes. *** **`max_access_codes_reached`** Indicates that the device has reached its maximum number of active access codes. Delete existing codes before creating new ones. *** **`partial_backup_access_code_pool`** Indicates that the backup access code is unhealthy. *** **`salto_ks_office_mode`** Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors. *** **`salto_ks_privacy_mode`** Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors. *** ### Locks **`accessory_keypad_setup_required`** Indicates that the accessory keypad exists, but is not linked to the Igloohome Bridge. Online access code programming will fail until the keypad is linked to the Igloohome Bridge in the Igloohome app. *** **`hub_required_for_additional_capabilities`** Indicates that a hub or relay must be connected to unlock additional capabilities such as remote unlock. *** **`keynest_unsupported_locker`** Indicates that the key is in a locker that does not support the access codes API. *** **`power_saving_mode`** Indicates that the device is in power saving mode and may have limited functionality. *** **`ttlock_lock_gateway_unlocking_not_enabled`** Indicates that the Remote Unlock feature is not enabled in the settings." *** **`unreliable_online_status`** Indicates that the device may optimistically be reported as online because the provider does not reliably report its online status. *** ### Phones **`unknown_issue_with_phone`** Indicates that an unknown issue occurred while syncing the state of the phone with the provider. This issue may affect the proper functioning of the phone. *** ### Thermostats **`temperature_threshold_exceeded`** Indicates that the temperature threshold has been exceeded. *** ## Events **`device.unmanaged.converted_to_managed`** An [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices) was successfully converted to a managed device.
Properties **`connected_account_custom_metadata`** *Record* Custom metadata of the connected account, present when connected\_account\_id is provided. **`connected_account_id`** *UUID* ID of the [connected account](https://docs.seam.co/latest/core-concepts/connected-accounts) associated with the event. **`created_at`** *Datetime* Date and time at which the event was created. **`customer_key`** *String* The customer key associated with the device, if any. **`device_custom_metadata`** *Record* Custom metadata of the device, present when device\_id is provided. **`device_id`** *UUID* ID of the affected device. **`event_id`** *UUID* ID of the event. **`event_type`** *Enum* Value: `device.unmanaged.converted_to_managed` **`occurred_at`** *Datetime* Date and time at which the event occurred. **`workspace_id`** *UUID* ID of the [workspace](https://docs.seam.co/latest/core-concepts/workspaces) associated with the event.
*** **`device.unmanaged.connected`** The status of an [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices) changed from offline to online. That is, the `device.properties.online` property changed from `false` to `true`.
Properties **`connected_account_custom_metadata`** *Record* Custom metadata of the connected account, present when connected\_account\_id is provided. **`connected_account_id`** *UUID* ID of the [connected account](https://docs.seam.co/latest/core-concepts/connected-accounts) associated with the event. **`created_at`** *Datetime* Date and time at which the event was created. **`customer_key`** *String* The customer key associated with the device, if any. **`device_custom_metadata`** *Record* Custom metadata of the device, present when device\_id is provided. **`device_id`** *UUID* ID of the affected device. **`event_id`** *UUID* ID of the event. **`event_type`** *Enum* Value: `device.unmanaged.connected` **`occurred_at`** *Datetime* Date and time at which the event occurred. **`workspace_id`** *UUID* ID of the [workspace](https://docs.seam.co/latest/core-concepts/workspaces) associated with the event.
*** **`device.unmanaged.disconnected`** The status of an [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices) changed from online to offline. That is, the `device.properties.online` property changed from `true` to `false`.
Properties **`connected_account_custom_metadata`** *Record* Custom metadata of the connected account, present when connected\_account\_id is provided. **`connected_account_errors`** *List* *of Objects* Errors associated with the connected account. * **`created_at`** *Datetime* Date and time at which Seam created the error. * **`error_code`** *String* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. * **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it. **`connected_account_id`** *UUID* ID of the [connected account](https://docs.seam.co/latest/core-concepts/connected-accounts) associated with the event. **`connected_account_warnings`** *List* *of Objects* Warnings associated with the connected account. * **`created_at`** *Datetime* Date and time at which Seam created the warning. * **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. * **`warning_code`** *String* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. **`created_at`** *Datetime* Date and time at which the event was created. **`customer_key`** *String* The customer key associated with the device, if any. **`device_custom_metadata`** *Record* Custom metadata of the device, present when device\_id is provided. **`device_errors`** *List* *of Objects* Errors associated with the device. * **`created_at`** *Datetime* Date and time at which Seam created the error. * **`error_code`** *String* Unique identifier of the type of error. Enables quick recognition and categorization of the issue. * **`message`** *String* Detailed description of the error. Provides insights into the issue and potentially how to rectify it. **`device_id`** *UUID* ID of the affected device. **`device_warnings`** *List* *of Objects* Warnings associated with the device. * **`created_at`** *Datetime* Date and time at which Seam created the warning. * **`message`** *String* Detailed description of the warning. Provides insights into the issue and potentially how to rectify it. * **`warning_code`** *String* Unique identifier of the type of warning. Enables quick recognition and categorization of the issue. **`error_code`** *Enum* Error code associated with the disconnection event, if any. **`event_id`** *UUID* ID of the event. **`event_type`** *Enum* Value: `device.unmanaged.disconnected` **`occurred_at`** *Datetime* Date and time at which the event occurred. **`workspace_id`** *UUID* ID of the [workspace](https://docs.seam.co/latest/core-concepts/workspaces) associated with the event.
*** ## Endpoints [**`/devices/unmanaged/get`**](https://docs.seam.co/latest/api/devices/unmanaged/get) Returns a specified [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices). [**`/devices/unmanaged/list`**](https://docs.seam.co/latest/api/devices/unmanaged/list) Returns a list of all [unmanaged devices](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices). [**`/devices/unmanaged/update`**](https://docs.seam.co/latest/api/devices/unmanaged/update) Updates a specified [unmanaged device](https://docs.seam.co/latest/core-concepts/devices/managed-and-unmanaged-devices). To convert an unmanaged device to managed, set `is_managed` to `true`.