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  • App User New Phone Process
  • App User Lost Phone Process
  • Retrieving Phones for a User Identity
  • Retrieving a Phone by ID

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  1. Capability Guides
  2. 📱Mobile Access

Managing Phones for a User Identity

Learn how to manage the phones associated with a user identity.

PreviousManaging Mobile App User Accounts with User IdentitiesNextIssuing Mobile Credentials from an Access Control System

Last updated 2 months ago

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© Seam Labs, Inc. All rights reserved.

An app user may have several phones. When they sign into their account on your mobile application, it is important that additional phones also provide access. Seam facilitates this access by registering each phone within the and synchronizing across these phones. Further, Seam provides a feature to deactivate a phone if an app user loses it.


App User New Phone Process

When an app user signs in to a new phone, Seam can automatically set up the new phone, generate matching credentials, and issue these credentials. To facilitate this capability, you must issue a multi-phone sync credential when creating a mobile credential.


App User Lost Phone Process

If an app user loses their phone or wants to deactivate it, you can deactivate the phone. Seam then automatically invalidates the stored credentials on their deactivated phone.

To deactivate a phone, provide the ID of the phone. When a phone is deactivated, Seam also revokes all the credentials issued to the deactivated phone. Seam also removes the associated ACS credentials from the ACS.

Command:

seam.phones.deactivate(
  device_id = lost_phone_id
)

Output:

None    

Request:

curl -X 'POST' \
  'https://connect.getseam.com/phones/deactivate' \
  -H 'accept: application/json' \
  -H "Authorization: Bearer ${SEAM_API_KEY}" \
  -H 'Content-Type: application/json' \
  -d "{
  \"device_id\": \"${lost_phone_id}\"
}"

Response:

{
  "ok": true
}

Command:

await seam.phones.deactivate({
  device_id: lostPhoneId,
});

Output:

// void

Command:

seam.phones.deactivate(
  device_id: lost_phone_id
)

Output:

nil

Command:

$seam->phones->deactivate(
  device_id: $lost_phone_id,
);

Output:

null

Command:

Coming soon!

Output:

Coming soon!

Command:

Coming soon!

Output:

Coming soon!

Command:

_, uErr := client.Phones.Deactivate(
  context.Background(),
  &api.PhonesDeactivateRequest{
    DeviceId: lostPhoneId,
})

if uErr != nil {
    return uErr
}

return nil

Output:

nil

Retrieving Phones for a User Identity

To retrieve the list of phones that the mobile app user has used to sign in to their account, use the List Phones endpoint and include the ID of the user identity.

Command:

seam.phones.list(
  owner_user_identity_id = user_identity.id
)

Output:

[
  Phone(
    device_id='22222222-2222-2222-2222-444444444444',
    device_type='android_phone',
    created_at='2025-01-01T10:40:00+00:00',
    ...
  )
  Phone(
    device_id='22222222-2222-2222-2222-555555555555',
    device_type='ios_phone',
    created_at='2025-01-02T10:40:00+00:00',
    ...
  )
  ...
]

Request:

# Use GET or POST.
curl -X 'GET' \
  'https://connect.getseam.com/phones/list' \
  -H 'accept: application/json' \
  -H "Authorization: Bearer ${SEAM_API_KEY}" \
  -H 'Content-Type: application/json' \
  -d "{
  \"owner_user_identity_id\": \"${user_identity_id}\"
}"

Response:

{
  "phones": [
    {
      "device_id": "22222222-2222-2222-2222-444444444444",
      "device_type": "android_phone",
      "created_at": "2025-01-01T10:40:00+00:00",
      ...
    },
    {
      "device_id": "22222222-2222-2222-2222-555555555555",
      "device_type": "ios_phone",
      "created_at": "2025-01-02T10:40:00+00:00",
      ...
    },
    ...
  ],
  "ok": true
}

Command:

await seam.phones.list({
  owner_user_identity_id: user_identity.id,
});

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]

Command:

seam.phones.list(
  owner_user_identity_id: user_identity.id,
)

Output:

[
  <Seam::Resources::Phone:0x005f0
    device_id="22222222-2222-2222-2222-444444444444"
    device_type="android_phone"
    created_at="2025-01-01T10:40:00+00:00"
    ...
  >,
  <Seam::Resources::Phone:0x005f0
    device_id="22222222-2222-2222-2222-555555555555"
    device_type="ios_phone"
    created_at="2025-01-02T10:40:00+00:00"
    ...
  >,
  ...
]

Command:

$seam->phones->list(
  owner_user_identity_id: $user_identity->id
);

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]

Command:

Coming soon!

Output:

Coming soon!

Command:

Coming soon!

Output:

Coming soon!

Command:

phones, uErr := client.phones.List(
  context.Background(), &api.PhonesListRequest{
    owner_user_identity_id: userIdentity.id,
})

if uErr != nil {
    return uErr
}

for _, phone := range phones {
  fmt.Println(phone)
}
    
return nil

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]

Retrieving a Phone by ID

Coming soon!

To retrieve a phone by its ID, use the Get Phone endpoint and include the device_id of the phone.

Command:

seam.phones.get(
  device_id = "22222222-2222-2222-2222-444444444444"
)

Output:

Phone(
  device_id='22222222-2222-2222-2222-444444444444',
  device_type='android_phone',
  created_at='2025-01-01T10:40:00+00:00',
  ...
)

Request:

# Use GET or POST.
curl -X 'GET' \
  'https://connect.getseam.com/phones/get' \
  -H 'accept: application/json' \
  -H "Authorization: Bearer ${SEAM_API_KEY}" \
  -H 'Content-Type: application/json' \
  -d '{
  "device_id": "22222222-2222-2222-2222-444444444444"
}'

Response:

{
  "phone": {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  "ok": true
}

Command:

await seam.phones.list({
  owner_user_identity_id: user_identity.id,
});

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]

Command:

seam.phones.list(
  owner_user_identity_id: user_identity.id,
)

Output:

[
  <Seam::Resources::Phone:0x005f0
    device_id="22222222-2222-2222-2222-444444444444"
    device_type="android_phone"
    created_at="2025-01-01T10:40:00+00:00"
    ...
  >,
  <Seam::Resources::Phone:0x005f0
    device_id="22222222-2222-2222-2222-555555555555"
    device_type="ios_phone"
    created_at="2025-01-02T10:40:00+00:00"
    ...
  >,
  ...
]

Command:

$seam->phones->list(
  owner_user_identity_id: $user_identity->id
);

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]

Command:

Coming soon!

Output:

Coming soon!

Command:

Coming soon!

Output:

Coming soon!

Command:

phones, uErr := client.phones.List(
  context.Background(), &api.PhonesListRequest{
    owner_user_identity_id: userIdentity.id,
})

if uErr != nil {
    return uErr
}

for _, phone := range phones {
  fmt.Println(phone)
}
    
return nil

Output:

[
  {
    "device_id": "22222222-2222-2222-2222-444444444444",
    "device_type": "android_phone",
    "created_at": "2025-01-01T10:40:00+00:00",
    ...
  },
  {
    "device_id": "22222222-2222-2222-2222-555555555555",
    "device_type": "ios_phone",
    "created_at": "2025-01-02T10:40:00+00:00",
    ...
  },
  ...
]
mobile credentials
user identity
When a user sign in to a new phone, Seam also issues matching credentials to the new phone.
When a phone is revoked, Seam revokes all the credentials issued to this phone.