Akiles Locks
Guide for using Akiles locks with Seam
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Guide for using Akiles locks with Seam
Last updated
Was this helpful?
Akiles is a Barcelona-based company that produces smart lock products for the European market. These offerings include the Smart Cylinder, Roomlock, and Pinpad, as well as the Smart Controller for electrified locks and access points. Akiles also offers the Akiles Gateway and Akiles Cloud. Seam integrates with Akiles through the Akiles Gateway to provide remote unlock functionality and access code creation and management.
This integration supports all Akiles locks. These locks require the Akiles Gateway. Seam also supports the addition of the optional Akiles Pinpad to enable entering access codes for devices that do not have an integrated keypad.
The following table details the requirements for compatibility with this Seam integration:
Remote unlock
Akiles Gateway
Access codes
Akiles Gateway
Akiles Pinpad (if the device does not have an integrated keypad)
For detailed information about the Akiles devices that Seam supports, see the following table and our Akiles Supported Devices page:
We support the following features:
Programming access codes on devices that have an integrated keypad or Akiles Pinpad
To create a Connect Webview that enables your users to connect their Tedee devices to Seam, include the akiles device provider key in the accepted_providers list. For more information, see Customize the Brands to Display in Your Connect Webview.
To control Akiles devices using Seam, you must prompt owners of these devices to add the Akiles Gateway and locks in the Akiles app and then connect these devices to Seam.
Plug in your Akiles Gateway and connect it using Ethernet.
The LED should be blue to indicate that it is connected.
Before installing an Akiles Roomlock, take a picture of the QR code inside the lock body. The QR code is located on the inside of the lock, opposite the keypad. This code is required to add the lock in the Akiles app.
In the Akiles app, click the top-left menu and select Devices.
At the upper-right corner, click Actions + and select New Device.
Type a name for the new device and select the site with which you want to associate the device.
In the Device Type area, add the Akiles Gateway.
Use a QR code scanner, scan the QR code on the back of the Gateway to retrieve the hardware ID number. Note that smartphone camera apps have built-in QR code scanners.
In the Device Type field, paste the hardware ID number. The Akiles app displays Device and Version information based on the hardware ID.
Click Create Device. The Akiles app creates the device representation and displays the device status. A Gateway takes a moment to connect to the Akiles server, run a firmware auto-update, and reboot.
Adding each Akiles lock.
Using the photo that you took of the QR code inside the lock, scan this code to retrieve the hardware ID number. Note that smartphone photo apps are capable of scanning QR codes in photos.
In the Device Type field, paste the hardware ID number. The Akiles app displays Device and Version information based on the hardware ID.
Click Create Device. The Akiles app creates the device representation and displays that the device status is offline.
Connect each lock to the Gateway.
Click the top-left menu and select Links. By default, the Akiles app displays a link between the Gateway and server. You can check the link status in this location at any time.
Click Link +.
Clear the Server field to remove Server from Central Device.
Click Central Device and select Gateway.
Peripheral Device and select Lock.
Click Create Link. This link connects the lock to the Akiles server and may take several minutes to complete. It also performs firmware updates that take additional time.
Click the top-left menu, select Devices, and make sure that all devices are online.
Use your credentials for the Akiles app to log in to the Seam Connect Webview to add your devices to Seam.
To purchase Akiles devices, contact the Akiles sales team.
