Using Seam Console to Issue Instant Keys

Learn how to issue an Instant Key through Seam Console.

You can use Seam Console to issue Instant Keys. This process assumes that you have already connected your access system to Seam and includes the following steps:

1. Create an access system user and corresponding user identity.

2. If your access system supports access groups, assign the user to one or more access groups.

3. Create a mobile key credential.

   If your access system supports direct entrance assignment, during this step, also select the entrances to which you want to grant the user access.

4. Issue an Instant Key for the user identity.

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Create a User Identity and Access System User

1. Log in to Seam Console.

2. In the upper-left corner, click the workspace switcher and select the production workspace in which your access system is connected.

   

   Use the Seam Console workspace switcher to switch between workspaces and create new workspaces.
3. In the top navigation pane, click ACS Systems.

4. On the Access Systems page, click the access system in which you want to grant access to a user.

5. At the upper-left of the access system page, click Add user.

   

   Click Add user to add the user to whom you want to grant access.
6. In the Add New User dialog:

   1. Type the full name of the user, as well as a unique email address or phone number.

   2. Specify the start and end dates for the user's access.

   3. Click Continue.

   Seam creates the new access system user.

7. On the Users table, click the access system user that you created.

   

   Click the new access system user that you created.
8. At the left of the user page, click User identity to expand the User identity area.

   

   Expand the User identity area to link the access system user to a user identity.
9. Click Link to user identity.

10. In the Choose a Seam user identity dialog, click New user identity.

    

    Click New user identity.
11. In the Add New User Identity dialog:

    1. Type the full name of the user, as well as a unique email address, phone number, or user identity key.

    2. Click Save.

    Seam creates the new user identity and links it to the access system user.

12. If your access system supports access groups:

    1. At the top of the user page, click Access Groups.

    2. In the upper-right corner of the user page, click and select Manage Access.

       

       Click Manage Access to assign the user to an access group.
    3. In the Manage Access for [User] dialog, select the checkbox next to each access group to which you want to add the user and then click Save.

13. At the left side of the user page, click Add Credential.

    

    Click Add Credential to create a mobile key for the access system user.
14. In the Choose type of credential dialog, click Seam mobile key.

15. If your access system supports direct entrance assignment:

    1. In the Select entrances for [user] dialog, select the checkbox next to each entrance to which you want to grant the user access and then click Next.

    2. In the Enter start & end time dialog, specify the schedule for the user's access and then click Next.

16. Click Done to confirm the successful credential creation.

17. In the User identity area at the left of the user page, click the user identity linked to the access system user.

    

    Click the linked user identity.
18. In the Instant Key area at the left of the user identity page, click Generate Instant Key.

    

    Click Generate Instant Key. This key contains all the mobile credentials for the user identity.

Seam generates an Instant Key and displays the Instant Key Link dialog. This dialog displays the following information:

• An Instant Key link that you can copy and share with your user.

• A QR code that you can scan with a mobile device to open the Seam Instant Key App Clip.

Share the Instant Key link with your user. With no app install required, your user just taps to unlock.

For more information about sharing Instant Keys with your users, see Delivering Instant Keys.