Sign UpSupported Devices

Locks

The device Object for Locks

Represents a lock.

The Seam API enables you to control connected smart locks from a wide variety of manufacturers, including locks that provide online and offline access code programming.

Depending on the smart lock brand and model, actions that you can perform include remote unlock, remote lock, and programming access codes. You can also view a lock's properties, capabilities, and status. Further, you can monitor for unlock and lock events.

See also Webhooks.

A lock device resource.

{
  "can_program_online_access_codes": true,
  "can_remotely_lock": true,
  "can_remotely_unlock": true,
  "capabilities_supported": ["access_code", "lock"],
  "connected_account_id": "8e3a4f1b-2c7d-4a9e-8b5f-3d2c1a0b9e8f",
  "created_at": "2025-03-27T02:08:16.418Z",
  "custom_metadata": { "id": "internalId1" },
  "device_id": "a69569e1-133b-4a9d-b883-018641bfe543",
  "device_type": "schlage_lock",
  "display_name": "FRONT DOOR",
  "errors": [],
  "is_managed": true,
  "location": { "location_name": "Front Door", "timezone": "America/New_York" },
  "nickname": "Front Door",
  "properties": {
    "appearance": { "name": "FRONT DOOR" },
    "battery": { "level": 0.48, "status": "good" },
    "battery_level": 0.48,
    "code_constraints": [{ "constraint_type": "name_length", "max_length": 9 }],
    "has_native_entry_events": true,
    "image_alt_text": "Schlage Sense Smart Deadbolt with Camelot Trim, Front",
    "image_url": "https://connect.getseam.com/_next/image?url=https://connect.getseam.com/assets/images/devices/schlage_sense-smart-deadbolt-with-camelot-trim_front.png&q=75&w=128",
    "locked": false,
    "manufacturer": "schlage",
    "model": {
      "accessory_keypad_supported": false,
      "can_connect_accessory_keypad": false,
      "display_name": "Encode",
      "has_built_in_keypad": true,
      "manufacturer_display_name": "Schlage",
      "offline_access_codes_supported": false,
      "online_access_codes_supported": true
    },
    "name": "FRONT DOOR",
    "offline_access_codes_enabled": false,
    "online": true,
    "online_access_codes_enabled": true,
    "schlage_metadata": {
      "device_id": "a69569e1-133b-4a9d-b883-018641bfe543",
      "device_name": "FRONT DOOR",
      "model": "Encode"
    },
    "serial_number": "34000000000531e0",
    "supported_code_lengths": [4, 5, 6, 7, 8],
    "supports_backup_access_code_pool": true,
    "supports_offline_access_codes": false
  },
  "warnings": [],
  "workspace_id": "5d7f2e1a-9c8b-4f3e-8d2c-1a0b9e8f7c6d"
}

Properties

can_hvac_cool Boolean

can_hvac_heat Boolean

can_hvac_heat_cool Boolean

can_program_offline_access_codes Boolean

can_program_online_access_codes Boolean

can_remotely_lock Boolean

can_remotely_unlock Boolean

can_run_thermostat_programs Boolean

can_simulate_connection Boolean

can_simulate_disconnection Boolean

can_simulate_removal Boolean

can_turn_off_hvac Boolean

can_unlock_with_code Boolean

capabilities_supported List of Enums

Collection of capabilities that the device supports when connected to Seam. Values are access_code, which indicates that the device can manage and utilize digital PIN codes for secure access; lock, which indicates that the device controls a door locking mechanism, enabling the remote opening and closing of doors and other entry points; noise_detection, which indicates that the device supports monitoring and responding to ambient noise levels; thermostat, which indicates that the device can regulate and adjust indoor temperatures; battery, which indicates that the device can manage battery life and health; and phone, which indicates that the device is a mobile device, such as a smartphone. Important: Superseded by capability flags.

connected_account_id UUID

Unique identifier for the account associated with the device.

created_at Datetime

Date and time at which the device object was created.

custom_metadata Record

Set of key:value pairs. Adding custom metadata to a resource, such as a Connect Webview, connected account, or device, enables you to store custom information, like customer details or internal IDs from your application.

device_id UUID

ID of the device.

device_type Enum

Type of the device.

Enum values

  • akuvox_lock

  • august_lock

  • brivo_access_point

  • butterflymx_panel

  • avigilon_alta_entry

  • doorking_lock

  • genie_door

  • igloo_lock

  • linear_lock

  • lockly_lock

  • kwikset_lock

  • nuki_lock

  • salto_lock

  • schlage_lock

  • seam_relay

  • smartthings_lock

  • wyze_lock

  • yale_lock

  • two_n_intercom

  • controlbyweb_device

  • ttlock_lock

  • igloohome_lock

  • hubitat_lock

  • four_suites_door

  • dormakaba_oracode_door

  • tedee_lock

  • akiles_lock

  • noiseaware_activity_zone

  • minut_sensor

  • ecobee_thermostat

  • nest_thermostat

  • honeywell_resideo_thermostat

  • tado_thermostat

  • sensi_thermostat

  • smartthings_thermostat

  • ios_phone

  • android_phone

display_name String

Display name of the device, defaults to nickname (if it is set) or properties.appearance.name, otherwise. Enables administrators and users to identify the device easily, especially when there are numerous devices.

errors List of Objects

Array of errors associated with the device. Each error object within the array contains two fields: error_code and message. error_code is a string that uniquely identifies the type of error, enabling quick recognition and categorization of the issue. message provides a more detailed description of the error, offering insights into the issue and potentially how to rectify it.

The specific structure of each object in this list depends on the value of its error_code field.

Variants:

account_disconnected

Indicates that the account is disconnected.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • account_disconnected

is_connected_account_error Boolean

Indicates that the error is a connected account error.

is_device_error Boolean

Indicates that the error is not a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

salto_ks_subscription_limit_exceeded

Indicates that the Salto site user limit has been reached.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_subscription_limit_exceeded

is_connected_account_error Boolean

Indicates that the error is a connected account error.

is_device_error Boolean

Indicates that the error is not a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_offline

Indicates that the device is offline.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_offline

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_removed

Indicates that the device has been removed.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_removed

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

hub_disconnected

Indicates that the hub is disconnected.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • hub_disconnected

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

device_disconnected

Indicates that the device is disconnected.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_disconnected

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

empty_backup_access_code_pool

Indicates that the backup access code pool is empty.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • empty_backup_access_code_pool

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

august_lock_not_authorized

Indicates that the user is not authorized to use the August lock.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_not_authorized

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

august_lock_missing_bridge

Indicates that the lock is not connected to a bridge.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_missing_bridge

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

ttlock_lock_not_paired_to_gateway

Indicates that the lock is not paired with a gateway.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • ttlock_lock_not_paired_to_gateway

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

missing_device_credentials

Indicates that device credentials are missing.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • missing_device_credentials

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

auxiliary_heat_running

Indicates that the auxiliary heat is running.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • auxiliary_heat_running

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

subscription_required

Indicates that a subscription is required to connect.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • subscription_required

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

lockly_missing_wifi_bridge

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • lockly_missing_wifi_bridge

is_device_error Boolean

Indicates that the error is a device error.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

invalid_credentials

Indicates that the credentials provided were invalid.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • invalid_credentials

is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.

is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

created_at Datetime

Date and time at which Seam created the error.

error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • bridge_disconnected

is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.

is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.

message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

is_managed Boolean

Indicates whether Seam manages the device. See also Managed and Unmanaged Devices.

nickname String

Optional nickname to describe the device, settable through Seam.

warnings List of Objects

Array of warnings associated with the device. Each warning object within the array contains two fields: warning_code and message. warning_code is a string that uniquely identifies the type of warning, enabling quick recognition and categorization of the issue. message provides a more detailed description of the warning, offering insights into the issue and potentially how to rectify it.

The specific structure of each object in this list depends on the value of its warning_code field.

Variants:

partial_backup_access_code_pool

Indicates that the backup access code is unhealthy.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • partial_backup_access_code_pool

many_active_backup_codes

Indicates that there are too many backup codes.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • many_active_backup_codes

wyze_device_missing_gateway

Indicates that the Wyze Lock is not connected to a gateway.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • wyze_device_missing_gateway

functional_offline_device

Indicates that the device is offline but has some functionality available.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • functional_offline_device

third_party_integration_detected

Indicates that a third-party integration has been detected.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • third_party_integration_detected

ttlock_lock_gateway_unlocking_not_enabled

Indicates that the Remote Unlock feature is not enabled in the settings."

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • ttlock_lock_gateway_unlocking_not_enabled

ttlock_weak_gateway_signal

Indicates that the gateway signal is weak.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • ttlock_weak_gateway_signal

power_saving_mode

Indicates that the device is in power saving mode and may have limited functionality.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • power_saving_mode

temperature_threshold_exceeded

Indicates that the temperature threshold has been exceeded.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • temperature_threshold_exceeded

device_communication_degraded

Indicates that the device appears to be unresponsive.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • device_communication_degraded

scheduled_maintenance_window

Indicates that a scheduled maintenance window has been detected.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • scheduled_maintenance_window

device_has_flaky_connection

Indicates that the device has a flaky connection.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • device_has_flaky_connection

salto_ks_office_mode

Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_office_mode

salto_ks_privacy_mode

Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_privacy_mode

salto_ks_subscription_limit_almost_reached

Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_subscription_limit_almost_reached

unknown_issue_with_phone

Indicates that an unknown issue occurred while syncing the state of the phone with the provider. This issue may affect the proper functioning of the phone.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • unknown_issue_with_phone

lockly_time_zone_not_configured

Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected.

created_at Datetime

Date and time at which Seam created the warning.

message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.

warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • lockly_time_zone_not_configured

workspace_id UUID

Unique identifier for the Seam workspace associated with the device.

device.properties

_experimental_supported_code_from_access_codes_lengths List of Numbers

akiles_metadata Object

Metadata for an Akiles device.

Child Properties

  • _member_group_id String

    Group ID to which to add users for an Akiles device.

  • gadget_id String

    Gadget ID for an Akiles device.

  • gadget_name String

    Gadget name for an Akiles device.

  • product_name String

    Product name for an Akiles device.

assa_abloy_credential_service_metadata Object

ASSA ABLOY Credential Service metadata for the phone.

Child Properties

  • endpoints List of Objects

    Endpoints associated with the phone.

  • endpoint_id String

    ID of the associated endpoint.

  • is_active Boolean

    Indicated whether the endpoint is active.

    • has_active_endpoint Boolean

      Indicates whether the credential service has active endpoints associated with the phone.

assa_abloy_vostio_metadata Object

Metadata for an ASSA ABLOY Vostio system.

Child Properties

  • encoder_name String

    Encoder name for an ASSA ABLOY Vostio system.

august_metadata Object

Metadata for an August device.

Child Properties

  • has_keypad Boolean

    Indicates whether an August device has a keypad.

  • house_id String

    House ID for an August device.

  • house_name String

    House name for an August device.

  • keypad_battery_level String

    Keypad battery level for an August device.

  • lock_id String

    Lock ID for an August device.

  • lock_name String

    Lock name for an August device.

  • model String

    Model for an August device.

avigilon_alta_metadata Object

Metadata for an Avigilon Alta system.

Child Properties

  • entry_name String

    Entry name for an Avigilon Alta system.

  • entry_relays_total_count Number

    Total count of entry relays for an Avigilon Alta system.

  • org_name String

    Organization name for an Avigilon Alta system.

  • site_id Number

    Site ID for an Avigilon Alta system.

  • site_name String

    Site name for an Avigilon Alta system.

  • zone_id Number

    Zone ID for an Avigilon Alta system.

  • zone_name String

    Zone name for an Avigilon Alta system.

brivo_metadata Object

Metadata for a Brivo device.

Child Properties

  • device_name String

    Device name for a Brivo device.

code_constraints List of Objects

Constraints on access codes for the device. Seam represents each constraint as an object with a constraint_type property. Depending on the constraint type, there may also be additional properties. Note that some constraints are manufacturer- or device-specific.

Child Object Properties

constraint_type Enum

max_length Number

Maximum name length constraint for access codes.

min_length Number

Minimum name length constraint for access codes.

controlbyweb_metadata Object

Metadata for a ControlByWeb device.

Child Properties

  • device_id String

    Device ID for a ControlByWeb device.

  • device_name String

    Device name for a ControlByWeb device.

  • relay_name String

    Relay name for a ControlByWeb device.

door_open Boolean

Indicates whether the door is open.

dormakaba_oracode_metadata Object

Metadata for a dormakaba Oracode device.

Child Properties

  • device_id Object

    Device ID for a dormakaba Oracode device.

  • door_id Number

    Door ID for a dormakaba Oracode device.

  • door_is_wireless Boolean

    Indicates whether a door is wireless for a dormakaba Oracode device.

  • door_name String

    Door name for a dormakaba Oracode device.

  • iana_timezone String

    IANA time zone for a dormakaba Oracode device.

  • predefined_time_slots List of Objects

    Predefined time slots for a dormakaba Oracode device.

  • check_in_time String

    Check in time for a time slot for a dormakaba Oracode device.

  • check_out_time String

    Checkout time for a time slot for a dormakaba Oracode device.

  • dormakaba_oracode_user_level_id UUID

    ID of a user level for a dormakaba Oracode device.

  • ext_dormakaba_oracode_user_level_prefix Number

    Prefix for a user level for a dormakaba Oracode device.

  • is_24_hour Boolean

    Indicates whether a time slot for a dormakaba Oracode device is a 24-hour time slot.

  • is_biweekly_mode Boolean

    Indicates whether a time slot for a dormakaba Oracode device is in biweekly mode.

  • is_master Boolean

    Indicates whether a time slot for a dormakaba Oracode device is a master time slot.

  • is_one_shot Boolean

    Indicates whether a time slot for a dormakaba Oracode device is a one-shot time slot.

  • name String

    Name of a time slot for a dormakaba Oracode device.

  • prefix Number

    Prefix for a time slot for a dormakaba Oracode device.

    • site_id Number

      Site ID for a dormakaba Oracode device.

      {% hint style="warning" %} Deprecated. Previously marked as "@DEPRECATED." {% endhint %}

    • site_name String

      Site name for a dormakaba Oracode device.

ecobee_metadata Object

Metadata for an ecobee device.

Child Properties

  • device_name String

    Device name for an ecobee device.

  • ecobee_device_id String

    Device ID for an ecobee device.

four_suites_metadata Object

Metadata for a 4SUITES device.

Child Properties

  • device_id Number

    Device ID for a 4SUITES device.

  • device_name String

    Device name for a 4SUITES device.

  • reclose_delay_in_seconds Number

    Reclose delay, in seconds, for a 4SUITES device.

genie_metadata Object

Metadata for a Genie device.

Child Properties

  • device_name String

    Lock name for a Genie device.

  • door_name String

    Door name for a Genie device.

has_native_entry_events Boolean

Indicates whether the device supports native entry events.

honeywell_resideo_metadata Object

Metadata for a Honeywell Resideo device.

Child Properties

  • device_name String

    Device name for a Honeywell Resideo device.

  • honeywell_resideo_device_id String

    Device ID for a Honeywell Resideo device.

hubitat_metadata Object

Metadata for a Hubitat device.

Child Properties

  • device_id String

    Device ID for a Hubitat device.

  • device_label String

    Device label for a Hubitat device.

  • device_name String

    Device name for a Hubitat device.

igloo_metadata Object

Metadata for an igloo device.

Child Properties

  • bridge_id String

    Bridge ID for an igloo device.

  • device_id String

    Device ID for an igloo device.

  • model String

    Model for an igloo device.

igloohome_metadata Object

Metadata for an igloohome device.

Child Properties

  • bridge_id String

    Bridge ID for an igloohome device.

  • bridge_name String

    Bridge name for an igloohome device.

  • device_id String

    Device ID for an igloohome device.

  • device_name String

    Device name for an igloohome device.

  • is_keypad_linked_to_bridge Boolean

    Indicates whether a keypad is linked to a bridge for an igloohome device.

  • keypad_id String

    Keypad ID for an igloohome device.

keynest_metadata Object

Metadata for a KeyNest device.

Child Properties

  • address String

    Address for a KeyNest device.

  • current_or_last_store_id Number

    Current or last store ID for a KeyNest device.

  • current_status String

    Current status for a KeyNest device.

  • current_user_company String

    Current user company for a KeyNest device.

  • current_user_email String

    Current user email for a KeyNest device.

  • current_user_name String

    Current user name for a KeyNest device.

  • current_user_phone_number String

    Current user phone number for a KeyNest device.

  • default_office_id Number

    Default office ID for a KeyNest device.

  • device_name String

    Device name for a KeyNest device.

  • fob_id Number

    Fob ID for a KeyNest device.

  • handover_method String

    Handover method for a KeyNest device.

  • has_photo Boolean

    Whether the KeyNest device has a photo.

  • key_id String

    Key ID for a KeyNest device.

  • key_notes String

    Key notes for a KeyNest device.

  • keynest_app_user String

    KeyNest app user for a KeyNest device.

  • last_movement String

    Last movement timestamp for a KeyNest device.

  • property_id String

    Property ID for a KeyNest device.

  • property_postcode String

    Property postcode for a KeyNest device.

  • status_type String

    Status type for a KeyNest device.

  • subscription_plan String

    Subscription plan for a KeyNest device.

keypad_battery Object

Keypad battery status.

Child Properties

  • level Number

    Keypad battery charge level.

kwikset_metadata Object

Metadata for a Kwikset device.

Child Properties

  • device_id String

    Device ID for a Kwikset device.

  • device_name String

    Device name for a Kwikset device.

  • model_number String

    Model number for a Kwikset device.

locked Boolean

Indicates whether the lock is locked.

lockly_metadata Object

Metadata for a Lockly device.

Child Properties

  • device_id String

    Device ID for a Lockly device.

  • device_name String

    Device name for a Lockly device.

  • model String

    Model for a Lockly device.

max_active_codes_supported Number

Maximum number of active access codes that the device supports.

minut_metadata Object

Metadata for a Minut device.

Child Properties

  • device_id String

    Device ID for a Minut device.

  • device_name String

    Device name for a Minut device.

  • latest_sensor_values Object

    Latest sensor values for a Minut device.

  • latest_sensor_values.accelerometer_z Object

    Latest accelerometer Z-axis reading for a Minut device.

  • latest_sensor_values.accelerometer_z.time String

    Time of latest accelerometer Z-axis reading for a Minut device.

  • latest_sensor_values.accelerometer_z.value Number

    Value of latest accelerometer Z-axis reading for a Minut device.

  • latest_sensor_values.humidity Object

    Latest humidity reading for a Minut device.

  • latest_sensor_values.humidity.time String

    Time of latest humidity reading for a Minut device.

  • latest_sensor_values.humidity.value Number

    Value of latest humidity reading for a Minut device.

  • latest_sensor_values.pressure Object

    Latest pressure reading for a Minut device.

  • latest_sensor_values.pressure.time String

    Time of latest pressure reading for a Minut device.

  • latest_sensor_values.pressure.value Number

    Value of latest pressure reading for a Minut device.

  • latest_sensor_values.sound Object

    Latest sound reading for a Minut device.

  • latest_sensor_values.sound.time String

    Time of latest sound reading for a Minut device.

  • latest_sensor_values.sound.value Number

    Value of latest sound reading for a Minut device.

  • latest_sensor_values.temperature Object

    Latest temperature reading for a Minut device.

  • latest_sensor_values.temperature.time String

    Time of latest temperature reading for a Minut device.

  • latest_sensor_values.temperature.value Number

    Value of latest temperature reading for a Minut device.

model Object

Device model-related properties.

Child Properties

  • accessory_keypad_supported Boolean

    {% hint style="warning" %} Deprecated. use device.properties.model.can_connect_accessory_keypad {% endhint %}

  • can_connect_accessory_keypad Boolean

    Indicates whether the device can connect a accessory keypad.

  • display_name String

    Display name of the device model.

  • has_built_in_keypad Boolean

    Indicates whether the device has a built in accessory keypad.

  • manufacturer_display_name String

    Display name that corresponds to the manufacturer-specific terminology for the device.

  • offline_access_codes_supported Boolean

    {% hint style="warning" %} Deprecated. use device.can_program_offline_access_codes. {% endhint %}

  • online_access_codes_supported Boolean

    {% hint style="warning" %} Deprecated. use device.can_program_online_access_codes. {% endhint %}

name String

Name of the device.

Deprecated. use device.display_name instead

nest_metadata Object

Metadata for a Google Nest device.

Child Properties

  • device_custom_name String

    Custom device name for a Google Nest device. The device owner sets this value.

  • device_name String

    Device name for a Google Nest device. Google sets this value.

  • display_name String

    Display name for a Google Nest device.

  • nest_device_id String

    Device ID for a Google Nest device.

noiseaware_metadata Object

Metadata for a NoiseAware device.

Child Properties

  • device_id String

    Device ID for a NoiseAware device.

  • device_model Enum

    Device model for a NoiseAware device.

  • device_name String

    Device name for a NoiseAware device.

  • noise_level_decibel Number

    Noise level, in decibels, for a NoiseAware device.

  • noise_level_nrs Number

    Noise level, expressed as a Noise Risk Score (NRS), for a NoiseAware device.

nuki_metadata Object

Metadata for a Nuki device.

Child Properties

  • device_id String

    Device ID for a Nuki device.

  • device_name String

    Device name for a Nuki device.

  • keypad_2_paired Boolean

    Indicates whether keypad 2 is paired for a Nuki device.

  • keypad_battery_critical Boolean

    Indicates whether the keypad battery is in a critical state for a Nuki device.

  • keypad_paired Boolean

    Indicates whether the keypad is paired for a Nuki device.

offline_access_codes_enabled Boolean

Indicates whether it is currently possible to use offline access codes for the device.

online Boolean

Indicates whether the device is online.

online_access_codes_enabled Boolean

Indicates whether it is currently possible to use online access codes for the device.

salto_ks_metadata Object

Metadata for a Salto KS device.

Child Properties

  • battery_level String

    Battery level for a Salto KS device.

  • customer_reference String

    Customer reference for a Salto KS device.

  • lock_id String

    Lock ID for a Salto KS device.

  • lock_type String

    Lock type for a Salto KS device.

  • locked_state String

    Locked state for a Salto KS device.

  • model String

    Model for a Salto KS device.

salto_metadata Object

Metada for a Salto device.

Deprecated. Use salto_ks_metadata instead.

Child Properties

  • battery_level String

    Battery level for a Salto device.

  • customer_reference String

    Customer reference for a Salto device.

  • lock_id String

    Lock ID for a Salto device.

  • lock_type String

    Lock type for a Salto device.

  • locked_state String

    Locked state for a Salto device.

  • model String

    Model for a Salto device.

salto_space_credential_service_metadata Object

Salto Space credential service metadata for the phone.

Child Properties

  • has_active_phone Boolean

    Indicates whether the credential service has an active associated phone.

schlage_metadata Object

Metadata for a Schlage device.

Child Properties

  • device_id String

    Device ID for a Schlage device.

  • device_name String

    Device name for a Schlage device.

  • model String

    Model for a Schlage device.

seam_bridge_metadata Object

Metadata for Seam Bridge.

Child Properties

  • device_num Number

    Device number for Seam Bridge.

  • name String

    Name for Seam Bridge.

  • unlock_method Enum

    Unlock method for Seam Bridge.

sensi_metadata Object

Metadata for a Sensi device.

Child Properties

  • device_id String

    Device ID for a Sensi device.

  • device_name String

    Device name for a Sensi device.

  • product_type String

    Product type for a Sensi device.

smartthings_metadata Object

Metadata for a SmartThings device.

Child Properties

  • device_id String

    Device ID for a SmartThings device.

  • device_name String

    Device name for a SmartThings device.

  • location_id String

    Location ID for a SmartThings device.

  • model String

    Model for a SmartThings device.

supported_code_lengths List of Numbers

Supported code lengths for access codes.

supports_accessory_keypad Boolean

Deprecated. use device.properties.model.can_connect_accessory_keypad

supports_backup_access_code_pool Boolean

Indicates whether the device supports a backup access code pool.

supports_offline_access_codes Boolean

Deprecated. use offline_access_codes_enabled

tado_metadata Object

Metadata for a tado° device.

Child Properties

  • device_type String

    Device type for a tado° device.

  • serial_no String

    Serial number for a tado° device.

tedee_metadata Object

Metadata for a Tedee device.

Child Properties

  • bridge_id Number

    Bridge ID for a Tedee device.

  • bridge_name String

    Bridge name for a Tedee device.

  • device_id Number

    Device ID for a Tedee device.

  • device_model String

    Device model for a Tedee device.

  • device_name String

    Device name for a Tedee device.

  • keypad_id Number

    Keypad ID for a Tedee device.

  • serial_number String

    Serial number for a Tedee device.

ttlock_metadata Object

Metadata for a TTLock device.

Child Properties

  • feature_value String

    Feature value for a TTLock device.

  • features Object

    Features for a TTLock device.

  • features.incomplete_keyboard_passcode Boolean

    Indicates whether a TTLock device supports an incomplete keyboard passcode.

  • features.lock_command Boolean

    Indicates whether a TTLock device supports the lock command.

  • features.passcode Boolean

    Indicates whether a TTLock device supports a passcode.

  • features.passcode_management Boolean

    Indicates whether a TTLock device supports passcode management.

  • features.unlock_via_gateway Boolean

    Indicates whether a TTLock device supports unlock via gateway.

  • features.wifi Boolean

    Indicates whether a TTLock device supports Wi-Fi.

  • has_gateway Boolean

    Indicates whether a TTLock device has a gateway.

  • lock_alias String

    Lock alias for a TTLock device.

  • lock_id Number

    Lock ID for a TTLock device.

  • wireless_keypads List of Objects

    Wireless keypads for a TTLock device.

  • wireless_keypad_id Number

    ID for a wireless keypad for a TTLock device.

  • wireless_keypad_name String

    Name for a wireless keypad for a TTLock device.

two_n_metadata Object

Metadata for a 2N device.

Child Properties

  • device_id Number

    Device ID for a 2N device.

  • device_name String

    Device name for a 2N device.

visionline_metadata Object

Metadata for an ASSA ABLOY Visionline system.

Child Properties

  • encoder_id String

    Encoder ID for an ASSA ABLOY Visionline system.

wyze_metadata Object

Metadata for a Wyze device.

Child Properties

  • device_id String

    Device ID for a Wyze device.

  • device_info_model String

    Device information model for a Wyze device.

  • device_name String

    Device name for a Wyze device.

  • keypad_uuid String

    Keypad UUID for a Wyze device.

  • locker_status_hardlock Number

    Locker status (hardlock) for a Wyze device.

  • product_model String

    Product model for a Wyze device.

  • product_name String

    Product name for a Wyze device.

  • product_type String

    Product type for a Wyze device.

Errors

salto_ks_subscription_limit_exceeded

Indicates that the Salto site user limit has been reached.

august_lock_not_authorized

Indicates that the user is not authorized to use the August lock.

august_lock_missing_bridge

Indicates that the lock is not connected to a bridge.

empty_backup_access_code_pool

Indicates that the backup access code pool is empty.

ttlock_lock_not_paired_to_gateway

Indicates that the lock is not paired with a gateway.

subscription_required

Indicates that a subscription is required to connect.

missing_device_credentials

Indicates that device credentials are missing.

lockly_missing_wifi_bridge

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.

hub_disconnected

Indicates that the hub is disconnected.

device_removed

Indicates that the device has been removed.

device_offline

Indicates that the device is offline.

device_disconnected

Indicates that the device is disconnected.

account_disconnected

Indicates that the account is disconnected.

bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

invalid_credentials

Indicates that the credentials provided were invalid.

Warnings

device_communication_degraded

Indicates that the device appears to be unresponsive.

device_has_flaky_connection

Indicates that the device has a flaky connection.

functional_offline_device

Indicates that the device is offline but has some functionality available.

lockly_time_zone_not_configured

Indicates that Seam detected that the Lockly device does not have a time zone configured. Time-bound codes may not work as expected.

many_active_backup_codes

Indicates that there are too many backup codes.

partial_backup_access_code_pool

Indicates that the backup access code is unhealthy.

power_saving_mode

Indicates that the device is in power saving mode and may have limited functionality.

salto_ks_office_mode

Indicates that the Salto KS lock is in Office Mode. Access Codes will not unlock doors.

salto_ks_privacy_mode

Indicates that the Salto KS lock is in Privacy Mode. Access Codes will not unlock doors.

salto_ks_subscription_limit_almost_reached

Indicates that the Salto KS site has exceeded 80% of the maximum number of allowed users. Increase your subscription limit or delete some users from your site.

scheduled_maintenance_window

Indicates that a scheduled maintenance window has been detected.

third_party_integration_detected

Indicates that a third-party integration has been detected.

ttlock_lock_gateway_unlocking_not_enabled

Indicates that the Remote Unlock feature is not enabled in the settings."

ttlock_weak_gateway_signal

Indicates that the gateway signal is weak.

wyze_device_missing_gateway

Indicates that the Wyze Lock is not connected to a gateway.

Events

lock.locked

A lock was locked.

Properties

access_code_id UUID

ID of the access code that was used to lock the device.

action_attempt_id UUID

ID of the action attempt associated with the lock action.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

event_id UUID

ID of the event.

event_type Enum

Value: lock.locked

method Enum

Method by which the affected lock device was locked. When the method is keycode, the access_code_id indicates the access code that was used, if reported by the device.

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

lock.unlocked

A lock was unlocked.

Properties

access_code_id UUID

ID of the access code that was used to unlock the affected device.

action_attempt_id UUID

ID of the action attempt associated with the unlock action.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

event_id UUID

ID of the event.

event_type Enum

Value: lock.unlocked

method Enum

Method by which the affected lock device was unlocked. When the method is keycode, the access_code_id indicates the access code that was used, if reported by the device.

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

lock.access_denied

The lock denied access to a user after one or more consecutive invalid attempts to unlock the device.

Properties

access_code_id UUID

ID of the access code that was used in the unlock attempts.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the event.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the affected device.

event_id UUID

ID of the event.

event_type Enum

Value: lock.access_denied

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.

Endpoints

/locks/get

Returns a specified lock. Use /devices/get instead.

/locks/list

Returns a list of all locks.

/locks/lock_door

Locks a lock. See also Locking and Unlocking Smart Locks.

/locks/unlock_door

Unlocks a lock. See also Locking and Unlocking Smart Locks.

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