igloohome Locks
Guide for using igloohome locks with Seam
Overview
igloohome produces various types of smart locks for the residential, rental property, and small business markets. These locks include mortise, deadbolt, rim, glass door, keybox, and padlock style locks.
Seam integrates with igloohome locks through the igloohome Wi-Fi Bridge to provide lock, unlock, and customizable access code provisioning actions. You can link up to five igloohome locks with a single igloohome Bridge.
In addition, the Seam integration supports the generation of offline access codes (that is, igloohome algoPIN™ codes) for igloohome locks without the need for the igloohome Bridge.
Supported Devices
This integration supports a series of igloohome devices for lock, unlock, and customizable access code provisioning actions. In addition, this integration supports a wider set of igloohome devices for offline access code (algoPIN) provisioning.
For detailed information about the igloohome devices that Seam supports, see our igloohome Supported Devices page.
igloohome Bridge Support
This integration supports lock, unlock, and customizable access code provisioning actions for a subset of igloohome smart locks, when combined with the igloohome Bridge. For a list of compatible igloohome smart locks, see the Bridge Compatibility area on the igloohome Bridge page.
Each igloohome Bridge supports up to five compatible igloohome locks.
We support the following features:
Triggering web lock and unlock actions for igloohome smart locks connected through the igloohome Bridge
We support customizable access codes for igloohome locks connected through the igloohome Bridge. We support offline algoPIN codes for all igloohome locks, without the need for a bridge.
Device Provider Key
To create a Connect Webview that enables your users to connect their igloohome devices to Seam, include the igloohome device provider key in the accepted_providers list. For more information, see Customize the Brands to Display in Your Connect Webview.
Setup Instructions
To control igloohome devices using Seam, you must prompt owners of these devices to perform the following steps:
Create an account in the igloohome mobile app if you have not done so already. For more information, see "Download App & Sign in" in the igloohome app quick start guide.
In the igloohome mobile app, add your igloohome devices. For more information, see "Pair your lock" in the igloohome app quick start guide.
To be able to configure your igloohome smart locks remotely, trigger lock and unlock actions, and use custom codes, install the igloohome Wi-Fi Bridge, and then pair your locks to the bridge.
Note your login credentials for the igloohome mobile app, and use these credentials to log in to the Seam Connect Webview to add your devices to Seam.
Brand-Specific Events
Seam supports the following events and event property values for igloohome devices:
igloohome Auto-Relock
igloohome devices have an auto-relock feature that automatically locks the device after a configurable period of time, for example, 30 seconds. The Seam API reports these auto-relock occurrences by emitting a lock.locked event with automatic as the value for the method property.
igloohome Access Denied Event
Each time an igloohome device detects an invalid attempt of entry, Seam emits a lock.access_denied event. Invalid entry attempts include entering the wrong PIN, exceeding the PIN length, and using an invalid key card. The igloohome lock also flashes red to indicate an invalid attempt. If too many invalid attempts occur, igloohome locks produce a Keypad Security Lockout alarm, accompanied by light and sound indicators. For more information, see the igloohome support articles on keypad security and incorrect PINs.
Where to Order
Order igloohome devices directly from the igloohome website.
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