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Unmanaged Access Codes

The unmanaged_access_code Object

Represents an unmanaged smart lock access codearrow-up-right.

An access code is a code used for a keypad or pinpad device. Unlike physical keys, which can easily be lost or duplicated, PIN codes can be customized, tracked, and altered on the fly.

When you create an access code on a device in Seam, it is created as a managed access code. Access codes that exist on a device that were not created through Seam are considered unmanaged codes. We strictly limit the operations that can be performed on unmanaged codes.

Prior to using Seam to manage your devices, you may have used another lock management system to manage the access codes on your devices. Where possible, we help you keep any existing access codes on devices and transition those codes to ones managed by your Seam workspace.

Not all providers support unmanaged access codes. The following providers do not support unmanaged access codes:

An unmanaged access code resource.

{
  "access_code_id": "88fa1812-bef8-4108-9fb4-4855376c3edf",
  "code": "1234",
  "created_at": "2025-06-16T16:54:17.946283Z",
  "device_id": "b3439f17-7273-46f3-9e20-9a283d9cb5b4",
  "ends_at": "2025-06-23T16:54:17.946261Z",
  "errors": [],
  "is_managed": false,
  "name": "My Unmanaged Access Code",
  "starts_at": "2025-06-21T16:54:17.946261Z",
  "status": "set",
  "type": "time_bound",
  "warnings": [],
  "workspace_id": "750fc0bc-4450-4356-8d9f-18c6a3a6b2c7"
}

Properties

access_code_id UUID

Unique identifier for the access code.


code String

Code used for access. Typically, a numeric or alphanumeric string.


created_at Datetime

Date and time at which the access code was created.


device_id UUID

Unique identifier for the device associated with the access code.


ends_at Datetime

Date and time after which the time-bound access code becomes inactive.


errors List of Objects

Errors associated with the access codearrow-up-right.

The specific structure of each object in this list depends on the value of its error_code field.

Variants:

chevron-rightsmartthings_failed_to_set_access_codehashtag

Failed to set code on SmartThings device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • smartthings_failed_to_set_access_code


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsmartthings_failed_to_set_after_multiple_retrieshashtag

Failed to set code after multiple retries.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • smartthings_failed_to_set_after_multiple_retries


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsmartthings_no_free_slots_availablehashtag

No free slots available on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • smartthings_no_free_slots_available


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightfailed_to_set_on_devicehashtag

Failed to set code on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • failed_to_set_on_device


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightfailed_to_remove_from_devicehashtag

Failed to remove code from device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • failed_to_remove_from_device


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightduplicate_code_on_devicehashtag

Duplicate access code detected on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • duplicate_code_on_device


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightduplicate_code_attempt_preventedhashtag

An attempt to modify this access code was prevented.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • duplicate_code_attempt_prevented


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightno_space_for_access_code_on_devicehashtag

No space for access code on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • no_space_for_access_code_on_device


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkwikset_unable_to_confirm_codehashtag

Unable to confirm that the access code is set on Kwikset device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • kwikset_unable_to_confirm_code


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkwikset_unable_to_confirm_deletionhashtag

Unable to confirm the deletion of the access code on Kwikset device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • kwikset_unable_to_confirm_deletion


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightcode_modified_external_to_seamhashtag

Code was modified or removed externally after Seam successfully set it on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • code_modified_external_to_seam


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_invalid_code_lengthhashtag

Invalid code length for August lock.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_invalid_code_length


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_device_programming_delay


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_missing_keypadhashtag

August lock is missing a keypad.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_missing_keypad


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_temporarily_offlinehashtag

August lock is temporarily offline.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_temporarily_offline


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsalto_ks_user_not_subscribedhashtag

Salto site user is not subscribed.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_user_not_subscribed


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-righthubitat_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • hubitat_device_programming_delay


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-righthubitat_no_free_positions_availablehashtag

No free positions available on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • hubitat_no_free_positions_available


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightwyze_duplicate_code_namehashtag

Duplicate access code name detected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • wyze_duplicate_code_name


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightwyze_potential_duplicate_codehashtag

Potential duplicate access code detected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • wyze_potential_duplicate_code


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightdormakaba_oracode_invalid_time_rangehashtag

No Dormakaba Oracode user levels configured for the requested time range.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • dormakaba_oracode_invalid_time_range


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkwikset_insufficient_permissionshashtag

Admin role required—insufficient permissions to manage PINs on this Kwikset device. Please have a Home Admin update your role in the Kwikset app, or ask them to set the PIN.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • kwikset_insufficient_permissions


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkeynest_unsupported_third_party_lockerhashtag

KeyNest locker is not supported.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • keynest_unsupported_third_party_locker


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaccount_disconnectedhashtag

Indicates that the account is disconnected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • account_disconnected


is_connected_account_error Boolean

Indicates that the error is a connected accountarrow-up-right error.


is_device_error Boolean

Indicates that the error is not a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsalto_ks_subscription_limit_exceededhashtag

Indicates that the Salto site user limit has been reached.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • salto_ks_subscription_limit_exceeded


is_connected_account_error Boolean

Indicates that the error is a connected accountarrow-up-right error.


is_device_error Boolean

Indicates that the error is not a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightdevice_offlinehashtag

Indicates that the device is offline.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_offline


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightdevice_removedhashtag

Indicates that the device has been removed.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_removed


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-righthub_disconnectedhashtag

Indicates that the hub is disconnected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • hub_disconnected


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightdevice_disconnectedhashtag

Indicates that the device is disconnected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • device_disconnected


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightempty_backup_access_code_poolhashtag

Indicates that the backup access code poolarrow-up-right is empty.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • empty_backup_access_code_pool


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_not_authorizedhashtag

Indicates that the user is not authorized to use the August lock.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_not_authorized


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_missing_bridgehashtag

Indicates that the lock is not connected to a bridge.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_missing_bridge


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightttlock_lock_not_paired_to_gatewayhashtag

Indicates that the lock is not paired with a gateway.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • ttlock_lock_not_paired_to_gateway


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightmissing_device_credentialshashtag

Indicates that device credentials are missing.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • missing_device_credentials


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightauxiliary_heat_runninghashtag

Indicates that the auxiliary heat is running.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • auxiliary_heat_running


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsubscription_requiredhashtag

Indicates that a subscription is required to connect.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • subscription_required


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightlockly_missing_wifi_bridgehashtag

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • lockly_missing_wifi_bridge


is_device_error Boolean

Indicates that the error is a device error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightbridge_disconnectedhashtag

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • bridge_disconnected


is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.


is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.


is_managed Boolean

Indicates that Seam does not manage the access code.


name String

Name of the access code. Enables administrators and users to identify the access code easily, especially when there are numerous access codes. Note that the name provided on Seam is used to identify the code on Seam and is not necessarily the name that will appear in the lock provider's app or on the device. This is because lock providers may have constraints on names, such as length, uniqueness, or characters that can be used. In addition, some lock providers may break down names into components such as first_name and last_name. To provide a consistent experience, Seam identifies the code on Seam by its name but may modify the name that appears on the lock provider's app or on the device. For example, Seam may add additional characters or truncate the name to meet provider constraints. To help your users identify codes set by Seam, Seam provides the name exactly as it appears on the lock provider's app or on the device as a separate property called appearance. This is an object with a name property and, optionally, first_name and last_name properties (for providers that break down a name into components).


starts_at Datetime

Date and time at which the time-bound access code becomes active.


status Enum

Current status of the access code within the operational lifecycle. set indicates that the code is active and operational.

chevron-rightEnum valueshashtag
  • set


type Enum

Type of the access code. ongoing access codes are active continuously until deactivated manually. time_bound access codes have a specific duration.

chevron-rightEnum valueshashtag
  • time_bound

  • ongoing


warnings List of Objects

Warnings associated with the access codearrow-up-right.

The specific structure of each object in this list depends on the value of its warning_code field.

Variants:

chevron-rightsmartthings_failed_to_set_access_codehashtag

Failed to set code on SmartThings device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • smartthings_failed_to_set_access_code

chevron-rightschlage_detected_duplicatehashtag

Duplicate access code detected.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • schlage_detected_duplicate

chevron-rightschlage_creation_outagehashtag

Received an error when attempting to create this code.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • schlage_creation_outage

chevron-rightcode_modified_external_to_seamhashtag

Code was modified or removed externally after Seam successfully set it on the device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • code_modified_external_to_seam

chevron-rightdelay_in_setting_on_devicehashtag

Delay in setting code on device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • delay_in_setting_on_device

chevron-rightdelay_in_removing_from_devicehashtag

Delay in removing code from device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • delay_in_removing_from_device

chevron-rightthird_party_integration_detectedhashtag

Third-party integration detected that may cause access codes to fail.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • third_party_integration_detected

chevron-rightaugust_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • august_device_programming_delay

chevron-rightaugust_lock_temporarily_offlinehashtag

August lock is temporarily offline.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

  • august_lock_temporarily_offline

chevron-rightigloo_algopin_must_be_used_within_24_hourshashtag

Algopins must be used within 24 hours.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • igloo_algopin_must_be_used_within_24_hours

chevron-rightmanagement_transferredhashtag

Management was transferred to another workspace.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • management_transferred

chevron-rightkwikset_unable_to_confirm_codehashtag

Unable to confirm that the access code is set on Kwikset device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • kwikset_unable_to_confirm_code

chevron-rightultraloq_access_code_disabledhashtag

Access code is disabled on Ultraloq device. Re-enable through the Ultraloq mobile app.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

  • ultraloq_access_code_disabled


workspace_id UUID

Unique identifier for the Seam workspace associated with the access code.


Errors

account_disconnected

Indicates that the account is disconnected.


august_device_programming_delay

Access code has not yet been fully moved to the device.


august_lock_invalid_code_length

Invalid code length for August lock.


august_lock_missing_bridge

Indicates that the lock is not connected to a bridge.


august_lock_missing_keypad

August lock is missing a keypad.


august_lock_not_authorized

Indicates that the user is not authorized to use the August lock.


august_lock_temporarily_offline

August lock is temporarily offline.


bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if the Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.


code_modified_external_to_seam

Code was modified or removed externally after Seam successfully set it on the device.


device_disconnected

Indicates that the device is disconnected.


device_offline

Indicates that the device is offline.


device_removed

Indicates that the device has been removed.


dormakaba_oracode_invalid_time_range

No Dormakaba Oracode user levels configured for the requested time range.


duplicate_code_attempt_prevented

An attempt to modify this access code was prevented.


duplicate_code_on_device

Duplicate access code detected on device.


empty_backup_access_code_pool

Indicates that the backup access code poolarrow-up-right is empty.


failed_to_remove_from_device

Failed to remove code from device.


failed_to_set_on_device

Failed to set code on device.


hub_disconnected

Indicates that the hub is disconnected.


hubitat_device_programming_delay

Access code has not yet been fully moved to the device.


hubitat_no_free_positions_available

No free positions available on the device.


keynest_unsupported_third_party_locker

KeyNest locker is not supported.


kwikset_insufficient_permissions

Admin role required—insufficient permissions to manage PINs on this Kwikset device. Please have a Home Admin update your role in the Kwikset app, or ask them to set the PIN.


kwikset_unable_to_confirm_code

Unable to confirm that the access code is set on Kwikset device.


kwikset_unable_to_confirm_deletion

Unable to confirm the deletion of the access code on Kwikset device.


lockly_missing_wifi_bridge

Indicates that the Lockly lock is not connected to a Wi-Fi bridge.


missing_device_credentials

Indicates that device credentials are missing.


no_space_for_access_code_on_device

No space for access code on device.


salto_ks_subscription_limit_exceeded

Indicates that the Salto site user limit has been reached.


salto_ks_user_not_subscribed

Salto site user is not subscribed.


smartthings_failed_to_set_access_code

Failed to set code on SmartThings device.


smartthings_failed_to_set_after_multiple_retries

Failed to set code after multiple retries.


smartthings_no_free_slots_available

No free slots available on the device.


subscription_required

Indicates that a subscription is required to connect.


ttlock_lock_not_paired_to_gateway

Indicates that the lock is not paired with a gateway.


wyze_duplicate_code_name

Duplicate access code name detected.


wyze_potential_duplicate_code

Potential duplicate access code detected.


Warnings

august_device_programming_delay

Access code has not yet been fully moved to the device.


august_lock_temporarily_offline

August lock is temporarily offline.


code_modified_external_to_seam

Code was modified or removed externally after Seam successfully set it on the device.


delay_in_removing_from_device

Delay in removing code from device.


delay_in_setting_on_device

Delay in setting code on device.


igloo_algopin_must_be_used_within_24_hours

Algopins must be used within 24 hours.


kwikset_unable_to_confirm_code

Unable to confirm that the access code is set on Kwikset device.


management_transferred

Management was transferred to another workspace.


schlage_creation_outage

Received an error when attempting to create this code.


schlage_detected_duplicate

Duplicate access code detected.


smartthings_failed_to_set_access_code

Failed to set code on SmartThings device.


third_party_integration_detected

Third-party integration detected that may cause access codes to fail.


ultraloq_access_code_disabled

Access code is disabled on Ultraloq device. Re-enable through the Ultraloq mobile app.


Events

access_code.unmanaged.converted_to_managed

An unmanaged access codearrow-up-right was converted successfully to a managed access code.

chevron-rightPropertieshashtag

access_code_id UUID

ID of the affected access code.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the affected access code.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.unmanaged.converted_to_managed

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.unmanaged.failed_to_convert_to_managed

An unmanaged access codearrow-up-right failed to be converted to a managed access code.

chevron-rightPropertieshashtag

access_code_id UUID

ID of the affected access code.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the affected access code.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.unmanaged.failed_to_convert_to_managed

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.unmanaged.created

An unmanaged access codearrow-up-right was created on a device.

chevron-rightPropertieshashtag

access_code_id UUID

ID of the affected access code.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the affected access code.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.unmanaged.created

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.unmanaged.removed

An unmanaged access codearrow-up-right was removed from a device.

chevron-rightPropertieshashtag

access_code_id UUID

ID of the affected access code.

connected_account_custom_metadata Record

Custom metadata of the connected account, present when connected_account_id is provided.

connected_account_id UUID

ID of the connected account associated with the affected access code.

created_at Datetime

Date and time at which the event was created.

device_custom_metadata Record

Custom metadata of the device, present when device_id is provided.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.unmanaged.removed

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


Endpoints

/access_codes/unmanaged/convert_to_managed

Converts an unmanaged access codearrow-up-right to an access code managed through Seamarrow-up-right.

/access_codes/unmanaged/delete

Deletes an unmanaged access codearrow-up-right.

/access_codes/unmanaged/get

Returns a specified unmanaged access codearrow-up-right.

/access_codes/unmanaged/list

Returns a list of all unmanaged access codesarrow-up-right.

/access_codes/unmanaged/update

Updates a specified unmanaged access codearrow-up-right.

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