Salto KS Locks
Guide for using Salto KS door locks with Seam
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Guide for using Salto KS door locks with Seam
Last updated
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Salto Systems produces world-class electronic access control solutions. Their locks work with a vast array of entrance types, from traditional doors and elevators, to key cylinders and parking stiles. They also support a versatile range of key credentials; their locks work with RFID tags, mobile keys, and PIN codes. Using their mobile app and app dashboard, businesses can easily assign, monitor, and revoke access rights.
Seam supports two integrations for Salto KS. We recommend using the Salto KS access control system integration because it provides more robust functionality, such as managing ACS users and credentials. However, if you want to connect a single or just a few Salto KS locks, you can choose the Salto KS lock integration that this topic describes.
This integration works any devices connected via their Salto KS platform.
For detailed information about the Salto devices that Seam supports, see the following table and our Salto Supported Devices page:
We support the following features:
Programming access codes on door locks and card readers that have a PIN pad
To create a Connect Webview that enables your users to connect their Salto devices to Seam, include the salto device provider key in the accepted_providers list. For more information, see Customize the Brands to Display in Your Connect Webview.
To control Salto KS devices using Seam, you must prompt owners of these devices to perform the following steps:
Create an account in the Salto KS app if you have not done so already.
In the Salto KS app, add your Salto KS devices.
Note your login credentials for the Salto KS app, and use these credentials to log in to the Seam Connect Webview to add your devices to Seam.
During the Connect Webview process, click Allow and Continue to confirm that you will allow Seam to add the requisite admin user to your Salto KS site for the integration with Seam.
Do not suspend or remove the Seam Integration admin user from your Salto KS site.
Salto does not allow a user to configure custom PIN codes. When creating an access code on a Salto door lock, their system will automatically generate a 6-10 digit PIN code. You will be able to retrieve the PIN code from the code property on the access code object.
salto_site_user_not_subscribed
When you encounter this error, it means that the Salto KS site has exceeded the allowed number of users, as defined by its subscription plan. There are a few ways to resolve this:
You can reduce the number of access codes you've created. Each access code will take up one user slot.
You can ask the device owner to contact their Salto installer to increase the subscription limit on their site.
unknown device type?A Salto lock displaying an unknown device type indicates a weak connection with the Salto IQ hub. Please contact a Salto installer for assistance.
Get in touch with a Salto representative in your region. They can refer you to a local installer that will service your area.
