August Locks

Guide for using August locks with Seam

Overview

August produces smart locks for the residential market. Seam integrates directly with the August Wi-Fi Smart Lock, as well as with additional August Smart Locks through the August Connect® Wi-Fi Bridge. In addition, Seam supports the August Smart Keypad accessory.

Each August lock attaches to an existing deadbolt, replacing only the lock component on the inside of a door. Consequently, August locks do not change the exterior of locks, and the existing physical keys still work with installed August locks.

Supported Devices

This integration supports all August Smart Lock models that are connected to Wi-Fi, either through built-in Wi-Fi or using the August Connect Wi-Fi Bridge. Seam also supports the addition of the optional August Smart Keypad to enable entering access codes to control the lock.

The following table details the requirements for compatibility with this Seam integration:

Product Models	Compatibility	Accessories
Wi-Fi Smart Lock	Compatible	Smart Keypad (optional)
Smart Lock Pro	Compatible only with Connect Wi-Fi Bridge	Connect Wi-Fi Bridge Smart Keypad (optional)
Smart Lock	Compatible only with Connect Wi-Fi Bridge	Connect Wi-Fi Bridge Smart Keypad (optional)

Product Models

Compatibility

Accessories

Wi-Fi Smart Lock

Compatible

Smart Keypad (optional)

Smart Lock Pro

Compatible only with Connect Wi-Fi Bridge

Connect Wi-Fi Bridge
Smart Keypad (optional)

Smart Lock

Compatible only with Connect Wi-Fi Bridge

Connect Wi-Fi Bridge
Smart Keypad (optional)

For detailed information about the August devices that Seam supports, see our August Supported Devices page.

We support the following features:

Triggering web lock and unlock actions
Programming access codes on locks that have an installed August Smart Keypad

Device Provider Key

To create a Connect Webview that enables your users to connect their August devices to Seam, include the august device provider key in the accepted_providers list. For more information, see Customize the Brands to Display in Your Connect Webview.

Setup Instructions

To control August devices using Seam, you must prompt owners of these devices to perform the following steps:

Create an account in the August Home App if you have not done so already.
In the August Home App, add your August devices.
Note your login credentials for the August Home App, and use these credentials to log in to the Seam Connect Webview to add your devices to Seam.

Brand-Specific Errors

The following access code errors might appear for an August lock:

Error Description

Error	Description
`august_device_programming_delay`	August has acknowledged a request to program the code, but the access code has not yet been moved fully to the device. The device likely has an unstable internet connection. Seam continues to try to set the code on the device.
`august_device_slots_full`	All access code slots on the device are full.
`august_lock_bad_access_code_format`	The access code format is incorrect.
`august_lock_missing_keypad`	The August lock is missing a keypad.
`august_lock_temporarily_offline`	The August lock was temporarily offline while setting or removing a code. The code should be set removed when the lock comes back online.

august_device_programming_delay

August has acknowledged a request to program the code, but the access code has not yet been moved fully to the device. The device likely has an unstable internet connection. Seam continues to try to set the code on the device.

august_device_slots_full

All access code slots on the device are full.

august_lock_bad_access_code_format

The access code format is incorrect.

august_lock_missing_keypad

The August lock is missing a keypad.

august_lock_temporarily_offline

The August lock was temporarily offline while setting or removing a code. The code should be set removed when the lock comes back online.