Learn how to connect your Salto KS access system to Seam.
This topic describes how to connect your Salto KS sites to Seam.
Prerequisites
Note the following requirements before connecting your Salto KS access control system to Seam:
Site Admin
You must use a Salto KS web app user account that has "Site Admin" rights.
Salto KS Production Environment
You must use a Salto KS production environment account to connect to Seam. You cannot use "Accept Environment" credentials.
To confirm that your Salto KS account is a production environment account, note the Salto KS dashboard URL. Make sure that the subdomain within this URL is app, for example, https://app.saltoks.com.
A subdomain of app-accept, for example, https://app-accept.saltoks.com, indicates an "Accept Environment" that you cannot connect to Seam.
Released Salto KS Sites
Make sure that your installer has released your Salto KS sites. Seam cannot perform actions on unreleased Salto KS sites.