Rate Limits and Guardrails

Learn about the rate limits and guardrails that Seam uses to maintain reliable service for all users.

In order to provide reliable service for all of our customers and API load predictability for our device partners, we have a number of rate limits and guardrails in place.

Rate Limits

For requests with rate limits, exceeding these limits results in the corresponding API calls failing with a 429 Too Many Requests response. You must then retry your request after the appropriate amount of time.

We enforce the following rate limits on a per-device basis:

Operation

Limit

Create an access code

10 access code creations per minute

Update an access code

10 access code updates per minute

Delete an access code

20 access code deletions per minute

Lock a lock

15 lock requests per minute

Unlock a lock