# Hospitality Industry Guide

## Overview

This guide shows how to use the Seam API to build access control features into your hospitality app, like issuing mobile keys, Instant Keys, and plastic cards.

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## Use Cases

<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td><a href="/pages/SvhjdihGIolmjVbNsOeD"><strong>Instant Keys</strong></a></td><td>Seam Instant Keys are the fastest way to share access with no app download required! Use our no-code, fully-hosted mobile key solution.</td><td><a href="/files/eIR0I609ppzmD3lAJ1O1">/files/eIR0I609ppzmD3lAJ1O1</a></td></tr><tr><td><a href="/pages/Gp983F3XZQt0Vegq9hFv"><strong>Customized Mobile Key Apps</strong></a></td><td>The Seam mobile SDK enables you to build your own custom mobile key app. Integrate once for universal access to all supported access systems.</td><td><a href="/files/EDTJXY7aOjpnwNyQUPa9">/files/EDTJXY7aOjpnwNyQUPa9</a></td></tr><tr><td><a href="/pages/y0rewzlpvA3HSqaqQ7JI"><strong>Plastic Key Card Encoding</strong></a></td><td>With Seam, your hospitality PMS app can convert a reservation into an issued access method and then encode it onto a plastic key card.</td><td><a href="/files/4Xhm6mgYFBQc79THMARl">/files/4Xhm6mgYFBQc79THMARl</a></td></tr></tbody></table>

Seam enables you to grant and manage access to buildings, such as hotels, and much more. We integrate with multiple access systems and brands—both cloud-based and on-premises—and the Seam API standardizes key functions.

As modern hospitality PMSs, you need to develop SaaS apps that integrate with your hotel partners' multiple access systems and issue access credentials for their hotel guests. Seam enables you to improve front desk and hotel efficiency, while enhancing the guest experience.

With Seam, you can create self-check-in solutions that grant access using the following access modes:

* Instant Keys (No app download required, fully-hosted)
* Mobile keys
* Apple Wallet keys
* Plastic card encoding
* PIN codes

Seam also enables you to build efficient front desk dashboards to help you streamline front desk workflows and reduce errors. For example:

* Create a portal for agents to encode cards.
* Feed in reservation data automatically so that there are fewer errors.
* Create a user-friendly UI that reduces the learning curve for employees.

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## Learn More

Jump into the following sections in this guide to learn more about how Seam can help you:

* [Feature Overview](/latest/industry-guides/hospitality-industry-guide/feature-overview.md)
* [Seam API Overview](/latest/industry-guides/hospitality-industry-guide/seam-api-overview.md)
* [Setting Up the Hotel Site](/latest/industry-guides/hospitality-industry-guide/setting-up-the-hotel-site.md)
* [Granting Access Using Seam Instant Keys](/latest/industry-guides/hospitality-industry-guide/granting-access-using-seam-instant-keys.md)
* [Granting Access Using Mobile Keys](/latest/industry-guides/hospitality-industry-guide/granting-access-using-mobile-keys.md)
* [Granting Access Using Encoded Plastic Key Cards](/latest/industry-guides/hospitality-industry-guide/granting-access-using-encoded-plastic-key-cards.md)
* [Additional Guest Access Actions](/latest/industry-guides/hospitality-industry-guide/additional-guest-access-actions.md)


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