Setting up Door Locks for Visionline

Learn how to set up door locks for Visionline, as well as how to program the locks with these settings and BLE profiles.

To develop or launch a mobile app to issue mobile keys for Visionline, you must first perform a series of steps, including the following door lock-related tasks:

These instructions use Visionline 1.27. If you are using Visionline 1.28, you may notice differences in a few field names.


Set up Door Locks in the Visionline Application

Use the Visionline application to define guest room and common door locks. First, set up the desired door areas, such as Guest Doors and Common Doors. Then, define each door and assign it to the appropriate door area. When you define a door or set of doors, you also choose a door type, to determine the access behavior of the door. Visionline door types include guest, guest entrance, guest common, elevator reader, elevator reader relay, and so on.

Note that for common doors, guest entrance doors and elevator reader relays automatically give access to guests within a specific guest door range, such as common entrances. Then, you assign elevator reader relays to the corresponding elevator reader.

For guest common doors, you must grant guest access manually, such as for a gym door or parking entrance.

Set up Guest Room Locks

When defining guest room doors, first create a door area and then create a door of the Guest door type.

  1. Log in to the Visionline application.

  2. Set up a door area for guest rooms.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Door areas (b).

    • In the Door areas window, click Add (c).

    • In the Door area details dialog, type a name and, optionally, a description for the new door area (d). For example, you could create a door area named Guest Doors.

    • Click Save (e).

    • To add more door areas, click New and then repeat this process in the Door area details dialog.

    • When you are done adding door areas, in the Door area details dialog, click Close.

    • In the Door areas window, click Close.

  3. Define each set of guest room doors.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Doors (b).

    • In the Doors window, click Add (c).

    • In the Door details window, select Guest as the door Type (d).

    • In the Number field, type the door range (e). For example: 101-109

    • In the Area field, select the guest door area that you created (f). For example: Guest Doors

    • Click Save (g).

    • To add more door sets, click New and then repeat this process in the Door details window.

    • When you are done adding door sets, in the Door details window, click Close.

    • In the Doors window, click Close.


Set up Common Door Locks

When defining common doors, make sure to choose the appropriate door type. Visionline door types include the following, among others:

Door TypeDescription

Guest entrance

Specify a set of guest doors to give automatic access to guests within this range. You can use this door type for common entrances.

Guest common

You must grant access to doors of this type explicitly to specific guest credentials. You can use this door type for gym doors, parking entrances, and so on.

Elevator reader relay

This door type represents a floor button or relay within an elevator. Specify a set of guest doors to give automatic access to guests within this range. Assign each elevator reader relay to the corresponding "slot" in an elevator reader definition.

Elevator reader

The door type serves as an organization mechanism for sets of elevator reader relays.

For more information about door types, see the Visionline Help.

To define a common door, first create a door area and then create a door of the appropriate type.

  1. Log in to the Visionline application if you are not already logged in.

  2. Set up a door area for the group of common doors.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Door areas (b).

    • In the Door areas window, click Add (c).

    • In the Door area details dialog, type a name and, optionally, a description for the new door area (d). For example, you could create a door area named Common Doors.

    • Click Save (e).

    • To add more door areas, click New and then repeat this process in the Door area details dialog.

    • When you are done adding door areas, in the Door area details dialog, click Close.

    • In the Door areas window, click Close.

  3. Define each common door.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Doors (b).

    • In the Doors window, click Add (c).

    • In the Door details window, select the appropriate door Type (d). See the table at the beginning of this section for descriptions of some common door types.

    • Type a Name for the door, reader, relay, or other entrance (e).

    • For a guest entrance door or elevator reader relay, type the beginning and ending room numbers to define the associated Room interval (f). Note that for guest common entrances, you set up access permissions explicitly when creating guest or other credentials.

    • In the Area field, select the common door area that you created (g). For example: Common Doors

    • For an elevator reader, set the relay outputs to define the access permissions by floor or other output:

      1. In the Relay outputs table, select an output.

      2. Click Select.

      3. In the Select elevator reader relay dialog, select the corresponding elevator reader relay and then click OK.

      4. Repeat this process for any additional relay outputs.

    • Click Save (h).

    • To add more common doors, click New and then repeat this process in the Door details window.

    • When you are done adding common doors, in the Door details window, click Close.

    • In the Doors window, click Close.


Program Door Locks with Settings and BLE Profiles from Visionline

Once you have set up door locks in the Visionline application, use the Lock Service 3G application to program the door locks themselves. When you program a lock, you download the identity and settings for the lock from Lock Service 3G to the lock.

This process consists of the following basic steps:


Install Lock Service 3G

Install the Lock Service 3G on a Windows laptop or tablet that you can move to each door lock. You use a USB-to-lock interface cable to connect this laptop or tablet to each door lock.

If the USB-to-lock interface cable does not work correctly, you may need to install the following driver:

CDM v2.12.xx WHQL Certified.exe


Configure Visionline for Lock Service 3G

  1. Log in to the Visionline application if you are not already logged in.

  2. Add a device.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Devices (b).

    • In the Devices window, click Add (c).

    • In the Device details window, type a Name for the device, such as Lock Service 3G (d).

    • Select Service device host as the device Type (e).

    • Make sure that the Port is 27015 (f).

    • Make sure that the Location is Server (g).

    • Click Save (h).

    • In the Device details window, click Close.

    • In the Devices window, click Close.

  3. Obtain the registration code for the Lock Service 3G instance.

    • At the bottom of the left navigation pane, click Lists (a).

    • In the System setup section of the left navigation pane, double-click Service devices (b).

    • In the Service devices window, click Add (c).

    • Note the registration code and validity period that the Visionline application displays (d). You must enter this code in Lock Service 3G on the laptop or tablet.

    • Click OK (e).

    • In the Service devices window, click Close.


Configure Lock Service 3G to Connect to the Visionline Server

  1. On the laptop or tablet, open the Lock Service 3G application.

  2. Add a server connection.

    • In the Setup section of the left navigation pane, click Server connections (a).

    • If the Server connections dialog does not display automatically, click Add (b).

    • In the Server connections dialog, type a Name for this connection to the Visionline server (c). Note that some of the field names in this dialog are different in different versions of Lock Service 3G.

    • In the Address field, type the IP address of the Visionline server (d).

    • Type the Port number to use to connect to the Visionline server (e).

    • Click OK (f).

  3. At the right of the Lock Service 3G window, in the lower field in the Serial port and host area, select the name of the Visionline server connection that you created.

  4. Register Lock Service 3G on the laptop or tablet.

    • In the Setup section of the left navigation pane, click Register PC (a).

    • In the Register PC area, type the registration Code that you obtained from the Visionline application (b).

    • Click Register (c).

    Lock Service 3G registers with the Visionline server and displays a Registration Finished message.

  5. Click OK.


Download Door Lock Data to Lock Service 3G

  1. Open the Lock Service 3G application if you have not done so already.

  2. In the Setup section of the left navigation pane, click Download data from server (a).

  3. At the right of the Lock Service 3G window, in the lower field in the Serial port and host area, select the name of the Visionline server connection (b).

  4. In the Download data from server area, click Check all (c).

  5. Click Download (d).

Lock Service downloads the door lock data from the Visionline server and displays a message when the download is complete.


Initialize Door Locks

Perform the following steps on each lock:

  1. Only if necessary, update the Lock Control Unit firmware. Test locks from ASSA ABLOY should already be preprogrammed with the correct firmware. For other locks, contact ASSA ABLOY to learn whether you need to update the Lock Control Unit firmware and, if so, to obtain the correct firmware version.

    • Open the Lock Service 3G application if you have not done so already.

    • In the Initiation section of the left navigation pane, click Upload firmware (a).

    • At the right of the Lock Service 3G window, in the lower field in the Serial port and host area, select the name of the Visionline server connection (b).

    • In the Upload firmware area, click Browse (c).

    • Select the firmware that ASSA ABLOY has sent to you and then click Open.

    • In the Available versions table, right-click the appropriate firmware version and select Save to database.

    • In the Available versions table, select the appropriate firmware version.

    • At the right of the Lock Service 3G window, in the upper field in the Serial port and host area, select the serial port that you want to use to connect to the lock.

    • Connect the cable from the laptop or tablet running Lock Service 3G to the lock.

    • At the bottom of the Upload firmware area, click Upload.

  2. Open the Lock Service 3G application if you have not done so already.

  3. Initialize the lock.

    • In the Initiation section of the left navigation pane, click Initialize lock (a).

    • At the right of the Lock Service 3G window, in the lower field in the Serial port and host area, select the name of the Visionline server connection (b).

    • In the Initialize lock area, expand the appropriate door area and select the lock that you want to initialize (c).

    • Select the Read parameters after successful initialization checkbox (d).

    • At the right of the Lock Service 3G window, in the upper field in the Serial port and host area, select the serial port that you want to use to connect to the lock (e).

    • Connect the cable from the laptop or tablet running Lock Service 3G to the lock and then click Initialize (f).

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