githubEdit

Access Codes

The access_code Object

Represents a smart lock access codearrow-up-right.

An access code is a code used for a keypad or pinpad device. Unlike physical keys, which can easily be lost or duplicated, PIN codes can be customized, tracked, and altered on the fly. Using the Seam Access Code API, you can easily generate access codes on the hundreds of door lock models with which we integrate.

Seam supports programming two types of access codes: ongoingarrow-up-right and time-boundarrow-up-right. To differentiate between the two, refer to the type property of the access code. Ongoing codes display as ongoing, whereas time-bound codes are labeled time_bound. An ongoing access code is active, until it has been removed from the device. To specify an ongoing access code, leave both starts_at and ends_at empty. A time-bound access code will be programmed at the starts_at time and removed at the ends_at time.

In addition, for certain devices, Seam also supports offline access codesarrow-up-right. Offline access (PIN) codes are designed for door locks that might not always maintain an internet connection. For this type of access code, the device manufacturer uses encryption keys (tokens) to create server-based registries of algorithmically-generated offline PIN codes. Because the tokens remain synchronized with the managed devices, the locks do not require an active internet connection—and you do not need to be near the locks—to create an offline access code. Then, owners or managers can share these offline codes with users through a variety of mechanisms, such as messaging applications. That is, lock users do not need to install a smartphone application to receive an offline access code.

{
  access_code_id: [example value],
  code: [example value],
  common_code_key: [example value],
  created_at: [example value],
  device_id: [example value],
  ends_at: [example value],
  errors: [example value],
  is_backup: [example value],
  is_backup_access_code_available: [example value],
  is_external_modification_allowed: [example value],
  is_managed: [example value],
  is_offline_access_code: [example value],
  is_one_time_use: [example value],
  is_scheduled_on_device: [example value],
  is_waiting_for_code_assignment: [example value],
  name: [example value],
  pulled_backup_access_code_id: [example value],
  starts_at: [example value],
  status: [example value],
  type: [example value],
  warnings: [example value]
}

Properties

access_code_id UUID

Unique identifier for the access code.


code String

Code used for access. Typically, a numeric or alphanumeric string.


common_code_key String

Unique identifier for a group of access codes that share the same code.


created_at Datetime

Date and time at which the access code was created.


device_id UUID

Unique identifier for the device associated with the access code.


ends_at Datetime

Date and time after which the time-bound access code becomes inactive.


errors List of Objects

Errors associated with the access codearrow-up-right.

The specific structure of each object in this list depends on the value of its error_code field.

Variants:

chevron-rightsmartthings_failed_to_set_access_codehashtag

Failed to set code on SmartThings device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsmartthings_failed_to_set_after_multiple_retrieshashtag

Failed to set code after multiple retries.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsmartthings_no_free_slots_availablehashtag

No free slots available on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightfailed_to_set_on_devicehashtag

Failed to set code on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightfailed_to_remove_from_devicehashtag

Failed to remove code from device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightduplicate_code_on_devicehashtag

Duplicate access code detected on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightduplicate_code_attempt_preventedhashtag

An attempt to modify this access code was prevented.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightno_space_for_access_code_on_devicehashtag

No space for access code on device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightigloohome_bridge_too_many_pending_jobshashtag

Igloohome bridge has too many pending jobs in the queue.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightigloohome_bridge_offlinehashtag

Igloohome bridge is offline.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightigloohome_offline_access_code_no_variance_availablehashtag

Lock has reached maximum amount of codes.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkwikset_unable_to_confirm_codehashtag

Unable to confirm that the access code is set on Kwikset device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightkwikset_unable_to_confirm_deletionhashtag

Unable to confirm the deletion of the access code on Kwikset device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightcode_modified_external_to_seamhashtag

Code was modified or removed externally after Seam successfully set it on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_invalid_code_lengthhashtag

Invalid code length for August lock.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_device_slots_fullhashtag

All access code slots on the device are full.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_missing_keypadhashtag

August lock is missing a keypad.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaugust_lock_temporarily_offlinehashtag

August lock is temporarily offline.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightsalto_ks_user_not_subscribedhashtag

Salto site user is not subscribed.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-righthubitat_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-righthubitat_no_free_positions_availablehashtag

No free positions available on the device.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightwyze_duplicate_code_namehashtag

Duplicate access code name detected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightwyze_potential_duplicate_codehashtag

Potential duplicate access code detected.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightdormakaba_oracode_no_valid_user_levelhashtag

No valid user level for Oracode.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_access_code_error Boolean

Indicates that this is an access code error.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightaccount_disconnectedhashtag

Account is disconnected

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_connected_account_error Boolean


is_device_error Boolean


message String

chevron-rightsalto_ks_subscription_limit_exceededhashtag

Salto site user limit reached.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_connected_account_error Boolean


is_device_error Boolean


message String

chevron-rightdevice_offlinehashtag

Device is offline

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightdevice_removedhashtag

Device has been removed

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-righthub_disconnectedhashtag

Hub is disconnected

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightdevice_disconnectedhashtag

Device is disconnected

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightempty_backup_access_code_poolhashtag

The backup access code pool is empty.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightaugust_lock_not_authorizedhashtag

User is not authorized to use the August Lock.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightaugust_lock_missing_bridgehashtag

Lock is not connected to the Seam Bridge.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightttlock_lock_not_paired_to_gatewayhashtag

Lock is not paired with a Gateway.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightmissing_device_credentialshashtag

Missing device credentials.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightauxiliary_heat_runninghashtag

The auxiliary heat is running.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightsubscription_requiredhashtag

Subscription required to connect.

created_at Datetime


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_device_error Boolean


message String

chevron-rightinvalid_credentialshashtag

Credentials provided were invalid.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.


is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.

chevron-rightbridge_disconnectedhashtag

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.

created_at Datetime

Date and time at which Seam created the error.


error_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:


is_bridge_error Boolean

Indicates whether the error is related to Seam Bridge.


is_connected_account_error Boolean

Indicates whether the error is related specifically to the connected account.


message String

Detailed description of the error. Provides insights into the issue and potentially how to rectify it.


is_backup Boolean

Indicates whether the access code is a backup code.


is_backup_access_code_available Boolean

Indicates whether a backup access code is available for use if the primary access code is lost or compromised.


is_external_modification_allowed Boolean

Indicates whether changes to the access code from external sources are permitted.


is_managed Boolean

Indicates whether Seam manages the access code.


is_offline_access_code Boolean

Indicates whether the access code is intended for use in offline scenarios. If true, this code can be created on a device without a network connection.


is_one_time_use Boolean

Indicates whether the access code can only be used once. If true, the code becomes invalid after the first use.


is_scheduled_on_device Boolean

Indicates whether the code is set on the device according to a preconfigured schedule.


is_waiting_for_code_assignment Boolean

Indicates whether the access code is waiting for a code assignment.


name String

Name of the access code. Enables administrators and users to identify the access code easily, especially when there are numerous access codes. Note that the name provided on Seam is used to identify the code on Seam and is not necessarily the name that will appear in the lock provider's app or on the device. This is because lock providers may have constraints on names, such as length, uniqueness, or characters that can be used. In addition, some lock providers may break down names into components such as first_name and last_name. To provide a consistent experience, Seam identifies the code on Seam by its name but may modify the name that appears on the lock provider's app or on the device. For example, Seam may add additional characters or truncate the name to meet provider constraints. To help your users identify codes set by Seam, Seam provides the name exactly as it appears on the lock provider's app or on the device as a separate property called appearance. This is an object with a name property and, optionally, first_name and last_name properties (for providers that break down a name into components).


pulled_backup_access_code_id UUID

Identifier of the pulled backup access code. Used to associate the pulled backup access code with the original access code.


starts_at Datetime

Date and time at which the time-bound access code becomes active.


status Enum

Current status of the access code within the operational lifecycle. Values are setting, a transitional phase that indicates that the code is being configured or activated; set, which indicates that the code is active and operational; unset, which indicates a deactivated or unused state, either before activation or after deliberate deactivation; removing, which indicates a transitional period in which the code is being deleted or made inactive; and unknown, which indicates an indeterminate state, due to reasons such as system errors or incomplete data, that highlights a potential need for system review or troubleshooting. See also Lifecycle of Access Codesarrow-up-right.

chevron-rightEnum valueshashtag
  • setting

  • set

  • unset

  • removing

  • unknown


type Enum

Nature of the access code. Values are ongoing for access codes that are active continuously until deactivated manually or time_bound for access codes that have a specific duration.

chevron-rightEnum valueshashtag
  • time_bound

  • ongoing


warnings List of Objects

Warnings associated with the access codearrow-up-right.

The specific structure of each object in this list depends on the value of its warning_code field.

Variants:

chevron-rightsmartthings_failed_to_set_access_codehashtag

Failed to set code on SmartThings device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightschlage_detected_duplicatehashtag

Duplicate access code detected.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightschlage_creation_outagehashtag

Received an error when attempting to create this code.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightcode_modified_external_to_seamhashtag

Code was modified or removed externally after Seam successfully set it on the device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightdelay_in_setting_on_devicehashtag

Delay in setting code on device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightdelay_in_removing_from_devicehashtag

Delay in removing code from device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightthird_party_integration_detectedhashtag

Third-party integration detected that may cause access codes to fail.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightaugust_device_programming_delayhashtag

Access code has not yet been fully moved to the device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightaugust_lock_temporarily_offlinehashtag

August lock is temporarily offline.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of error. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightigloo_algopin_must_be_used_within_24_hourshashtag

Algopins must be used within 24 hours.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightmanagement_transferredhashtag

Management was transferred to another workspace.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:

chevron-rightkwikset_unable_to_confirm_codehashtag

Unable to confirm that the access code is set on Kwikset device.

created_at Datetime

Date and time at which Seam created the warning.


message String

Detailed description of the warning. Provides insights into the issue and potentially how to rectify it.


warning_code Enum

Unique identifier of the type of warning. Enables quick recognition and categorization of the issue.

Enum values:


Errors

smartthings_failed_to_set_access_code

Failed to set code on SmartThings device.


smartthings_failed_to_set_after_multiple_retries

Failed to set code after multiple retries.


smartthings_no_free_slots_available

No free slots available on the device.


failed_to_set_on_device

Failed to set code on device.


failed_to_remove_from_device

Failed to remove code from device.


duplicate_code_on_device

Duplicate access code detected on device.


duplicate_code_attempt_prevented

An attempt to modify this access code was prevented.


no_space_for_access_code_on_device

No space for access code on device.


igloohome_bridge_too_many_pending_jobs

Igloohome bridge has too many pending jobs in the queue.


igloohome_bridge_offline

Igloohome bridge is offline.


igloohome_offline_access_code_no_variance_available

Lock has reached maximum amount of codes.


kwikset_unable_to_confirm_code

Unable to confirm that the access code is set on Kwikset device.


kwikset_unable_to_confirm_deletion

Unable to confirm the deletion of the access code on Kwikset device.


code_modified_external_to_seam

Code was modified or removed externally after Seam successfully set it on the device.


august_lock_invalid_code_length

Invalid code length for August lock.


august_device_programming_delay

Access code has not yet been fully moved to the device.


august_device_slots_full

All access code slots on the device are full.


august_lock_missing_keypad

August lock is missing a keypad.


august_lock_temporarily_offline

August lock is temporarily offline.


salto_ks_user_not_subscribed

Salto site user is not subscribed.


hubitat_device_programming_delay

Access code has not yet been fully moved to the device.


hubitat_no_free_positions_available

No free positions available on the device.


wyze_duplicate_code_name

Duplicate access code name detected.


wyze_potential_duplicate_code

Potential duplicate access code detected.


dormakaba_oracode_no_valid_user_level

No valid user level for Oracode.


account_disconnected

Account is disconnected


salto_ks_subscription_limit_exceeded

Salto site user limit reached.


device_offline

Device is offline


device_removed

Device has been removed


hub_disconnected

Hub is disconnected


device_disconnected

Device is disconnected


empty_backup_access_code_pool

The backup access code pool is empty.


august_lock_not_authorized

User is not authorized to use the August Lock.


august_lock_missing_bridge

Lock is not connected to the Seam Bridge.


ttlock_lock_not_paired_to_gateway

Lock is not paired with a Gateway.


missing_device_credentials

Missing device credentials.


auxiliary_heat_running

The auxiliary heat is running.


subscription_required

Subscription required to connect.


invalid_credentials

Credentials provided were invalid.


bridge_disconnected

Indicates that the Seam API cannot communicate with Seam Bridge, for example, if Seam Bridge executable has stopped or if the computer running the Seam Bridge executable is offline. See also Troubleshooting Your Access Control System.


Warnings

smartthings_failed_to_set_access_code

Failed to set code on SmartThings device.


schlage_detected_duplicate

Duplicate access code detected.


schlage_creation_outage

Received an error when attempting to create this code.


code_modified_external_to_seam

Code was modified or removed externally after Seam successfully set it on the device.


delay_in_setting_on_device

Delay in setting code on device.


delay_in_removing_from_device

Delay in removing code from device.


third_party_integration_detected

Third-party integration detected that may cause access codes to fail.


august_device_programming_delay

Access code has not yet been fully moved to the device.


august_lock_temporarily_offline

August lock is temporarily offline.


igloo_algopin_must_be_used_within_24_hours

Algopins must be used within 24 hours.


management_transferred

Management was transferred to another workspace.


kwikset_unable_to_confirm_code

Unable to confirm that the access code is set on Kwikset device.


Events

access_code.created

An access codearrow-up-right was created.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.created

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.changed

An access codearrow-up-right was changed.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.changed

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.scheduled_on_device

An access codearrow-up-right was scheduled nativelyarrow-up-right on a device.

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access_code_id UUID

ID of the affected access code.

code String

Code for the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.scheduled_on_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.set_on_device

An access codearrow-up-right was set on a device.

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access_code_id UUID

ID of the affected access code.

code String

Code for the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.set_on_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.removed_from_device

An access codearrow-up-right was removed from a device.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.removed_from_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.delay_in_setting_on_device

There was an unusually long delay in setting an access codearrow-up-right on a device.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.delay_in_setting_on_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.failed_to_set_on_device

An access codearrow-up-right failed to be set on a device.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.failed_to_set_on_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.deleted

An access codearrow-up-right was deleted.

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access_code_id UUID

ID of the affected access code.

code String

Code for the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.deleted

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.delay_in_removing_from_device

There was an unusually long delay in removing an access codearrow-up-right from a device.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.delay_in_removing_from_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.failed_to_remove_from_device

An access codearrow-up-right failed to be removed from a device.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.failed_to_remove_from_device

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.modified_external_to_seam

An access codearrow-up-right was modified outside of Seam.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.modified_external_to_seam

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.deleted_external_to_seam

An access codearrow-up-right was deleted outside of Seam.

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access_code_id UUID

ID of the affected access code.

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.deleted_external_to_seam

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


access_code.backup_access_code_pulled

A backup access codearrow-up-right was pulled from the backup access code pool and set on a device.

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access_code_id UUID

ID of the affected access code.

backup_access_code_id String

connected_account_id UUID

ID of the connected account associated with the affected access codes.

created_at Datetime

Date and time at which the event was created.

device_id UUID

ID of the device associated with the affected access code.

event_id UUID

ID of the event.

event_type Enum

Value: access_code.backup_access_code_pulled

occurred_at Datetime

Date and time at which the event occurred.

workspace_id UUID

ID of the workspace associated with the event.


Endpoints

/access_codes/create

Creates a new access codearrow-up-right.

/access_codes/create_multiple

Creates new access codesarrow-up-right that share a common code across multiple devices.

/access_codes/delete

Deletes an access codearrow-up-right.

/access_codes/generate_codearrow-up-right

Generates a code for an access codearrow-up-right, given a device ID.

/access_codes/get

Returns a specified access codearrow-up-right.

/access_codes/list

Returns a list of all access codesarrow-up-right.

/access_codes/pull_backup_access_code

Retrieves a backup access code for an access codearrow-up-right. See also Managing Backup Access Codesarrow-up-right.

/access_codes/report_device_constraints

Enables you to report access code-related constraints for a device. Currently, supports reporting supported code length constraints for SmartThings devices.

/access_codes/update

Updates a specified active or upcoming access codearrow-up-right.

/access_codes/update_multiple

Updates access codesarrow-up-right that share a common code across multiple devices.

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