Overview
This guide walks you through connecting your August smart locks to Seam. Your locks must already be physically installed and working before proceeding.Step 1: Set Up the August Home App
- Download the August Home App and create an account if you don’t have one.
- In the August Home App, add your August devices.
Step 2: Connect to Seam
Use your login credentials for the August Home App to log in to the Connect Webview to add your August devices to Seam.Step 3: Verify the Connection
After connecting, verify that your August devices appear in your Seam workspace and that each device shows an online status.Troubleshooting
Devices not appearing after connecting
- Verify that your August devices are added and online in the August Home App.
- If your lock requires the August Connect Wi-Fi Bridge, confirm the bridge is plugged in and connected.
Lock shows as offline
- Check that the lock has a working Wi-Fi connection, either through built-in Wi-Fi or the August Connect Wi-Fi Bridge.
- Open the August Home App and verify the lock status.