Lockly Setup Guide

To use Seam with Lockly devices, ask the device owner to complete the steps below.

1. Set up the Lockly mobile app

1. Download the Lockly mobile app and create an account if you don’t have one.

2. For each Lockly lock:

   • Open the lock’s card.

   • Select Settings in the lower-right corner.

   • Select Sync with LocklyOS and turn it on.

2. Connect Lockly to Seam

After turning on Sync with LocklyOS for each door lock, you can complete the connection in Seam:

1. In the form to connect Lockly to Seam, enter the login credentials used in the Lockly mobile app.

2. Click Submit to complete.

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Troubleshooting

If devices don't appear after connecting your account:

• Verify that Sync with LocklyOS is enabled for each lock in the Lockly mobile app

If your devices are offline:

• Check that your locks are online in the Lockly mobile app. If they're offline, contact Lockly support for assistance.