> ## Documentation Index
> Fetch the complete documentation index at: https://docs.seam.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Sensi Setup Guide

> Connect your Sensi thermostats to Seam.

To use Seam with Sensi thermostats, ask the device owner to complete the steps below. Thermostats must already be installed and connected to Wi-Fi before proceeding.

### 1. Set up the Sensi mobile app

1. Download and install the Sensi app for [iOS](https://apps.apple.com/us/app/sensi/id792612452) or [Android](https://play.google.com/store/apps/details?id=com.asynchrony.emerson.sensi) and create an account if you don't have one.
2. In the Sensi app, add your Sensi thermostats. The app walks you through connecting each thermostat to Wi-Fi. For details, see the [Sensi installation manual](https://sensi.copeland.com/en-us/support/sensi-manuals) for your thermostat.

### 2. Connect Sensi to Seam

1. Note your login credentials for the Sensi app.
2. In the form to connect Sensi to Seam, enter those credentials and click **Submit** to complete.

<Info>
  Sensi devices can only be registered to a single user. Make sure you're
  authenticating with the user to whom the devices are registered.
</Info>

***

### Troubleshooting

If devices don't appear after connecting your account:

* Verify that each thermostat is online in the Sensi app.
* Confirm you're logging in with the account to which the thermostats are registered. Sensi devices can only belong to one user.