> ## Documentation Index
> Fetch the complete documentation index at: https://docs.seam.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Finding Your Room Numbers, Common Doors, and Encoders

> How to find the room numbers, common doors, and encoder details that Seam needs to finish configuring your Hotek system.

After connecting your Hotek system through Seam, Seam needs three pieces of information to finish configuring your account. You can find all of this in the Hotek SMART software.

<Info>
  If you provided a setup instructions email when connecting, Seam sends you an email with your Connected Account ID and instructions. Otherwise, send the information below to [support@getseam.com](mailto:support@getseam.com) along with your Connected Account ID.
</Info>

***

## Guest Rooms

1. Open Hotek SMART.
2. Click the **Room** icon in the top-left corner of the screen.
3. Adjust the **Lock Name** column to make sure the full name is visible.
4. Send screenshots of the full room list, showing the **Lock No.** and **Lock Name** columns. Scroll and send multiple screenshots if needed.

***

## Common Doors

1. In Hotek SMART, click the **Room** icon in the top-left corner of the screen.
2. Click the **Common Door** tab at the bottom of the screen.
3. Adjust the **Name** column to make sure the full name is visible.
4. Send screenshots of the full common door list, showing the **Code** and **Name** columns. Scroll and send multiple screenshots if needed.

***

## Encoders

1. In Hotek SMART, click **Card** in the menu bar.
2. Click **TCP Encoder**.
3. Send a screenshot showing the **Encoder No.** column.

<Tip>
  If you're using a USB encoder instead of a TCP encoder, let Seam support know in your email.
</Tip>