> ## Documentation Index
> Fetch the complete documentation index at: https://docs.seam.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Dusaw Setup Guide

> Connect your Dusaw locks to Seam.

## Overview

This guide walks you through connecting your Dusaw locks to Seam. Your Dusaw locks must already be set up in the Dusaw app and paired with a compatible gateway before proceeding.

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## Step 1: Connect to Seam via Connect Webview

1. Open the [Connect Webview](/core-concepts/connect-webviews) provided by your application.
2. Select **Dusaw** as the provider.
3. Log in with your Dusaw account credentials.
4. Once authorized, your Dusaw locks appear as devices in Seam.

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## Step 2: Verify the Connection

After connecting, verify that your Dusaw locks appear as devices and show as online with lock and unlock capabilities.

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## Troubleshooting

### Locks not appearing after authorization

Ensure your Dusaw locks are set up and paired with a gateway in the Dusaw app. Only locks that are online and connected to a gateway appear in Seam. You must also be the top administrator for each lock you want to connect.

### Remote unlock not working

In the Dusaw app, go to the lock settings and confirm that the **Remote Unlock** feature is enabled. Seam requires this setting to control the lock remotely.

### Gateway pairing issues

Dusaw locks require a compatible Dusaw gateway for remote access. Confirm the gateway is online and paired to the lock in the Dusaw app.