> ## Documentation Index > Fetch the complete documentation index at: https://docs.seam.co/llms.txt > Use this file to discover all available pages before exploring further. # Avigilon Alta Setup Guide > Connect your Avigilon Alta access system to Seam. ## Overview This guide walks you through connecting your Avigilon Alta access control system to Seam. Your Avigilon Alta system must already be set up and working before proceeding. *** ## Step 1: Gather Your Credentials Obtain the credentials for a user within the Avigilon Alta organization to which you want to connect. *** ## Step 2: Verify User Permissions 1. In a web browser, navigate to and log in to your [Avigilon Alta dashboard](https://control.openpath.com/login). 2. In the settings for the user, verify the user's permissions as follows: * Make sure that **Portal access** is selected (enabled). * Make sure that the **Roles** for the user include **Super Admin**. Verify user permissions in the Avigilon Alta dashboard. *** ## Step 3: Connect to Seam Use the credentials for the user to log in to the [Connect Webview](/core-concepts/connect-webviews) to add your Avigilon Alta access system and devices to Seam. *** ## Step 4: Verify the Connection After connecting, verify that your Avigilon Alta system and devices appear in your Seam workspace and show a **connected** status. *** ## Troubleshooting ### Connection fails during login * Double-check that the user credentials are correct. * Confirm that the user has **Portal access** enabled and the **Super Admin** role assigned. ### Devices not appearing after connecting * Verify that your devices are registered and online in the [Avigilon Alta dashboard](https://control.openpath.com/login).